CE

Catherine E. 3 years ago • From Google

Rating

Bad

Pharmacy mishap distresses vulnerable patient

I recently accompanied my daughter to retrieve her prescription and medical note, as she's been struggling with severe emotional distress and suicidal thoughts. Upon arrival, we were informed that there was no record of the order, and the script was nowhere to be found. Faced with a barrage of excuses and explanations, I felt compelled to leave, primarily out of concern for my daughter's well-being. The lack of consideration shown towards individuals grappling with mental health issues was appalling. Shockingly, mere minutes after returning home, my daughter called the facility to voice her frustration, only to be told that the documents had suddenly materialized. This experience left us feeling utterly disappointed and frustrated with the level of care and attention provided.

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