St John's Surgery
Richard C. 7 years ago • From Google
Bad
Pharmacy nightmare destroying my life with negligence
This establishment has practically destroyed my existence. I'm Richard Crosbie, a local resident of Terrington. I suffer from severe seizures and rely on sodium valproate for control, but for the past 5-6 weeks, my medication has been unavailable. Every Monday, I've collected my prescription electronically, but suddenly it stopped. When I inquired, they accused me of lying about my usual pickup day, claiming I've always collected on Tuesdays - which is completely false. The pharmacy staff who have served me for years can confirm my Monday routine. Here I am on another Tuesday, still without my sodium. My other controlled medications are processed, so why not this critical medication that prevents potentially life-threatening seizures? They'll distribute tramadol and xenidate freely, but withhold the tiny tablet that prevents my medical emergencies. I've experienced another seizure this morning. I'm utterly exhausted from falling, fitting, and repeatedly injuring myself. I'm tired of ending up in Kings Lynn QE hospital, wasting medical resources because the surgery refuses to do their job. When I ask about my medication, their response is callously, "that's not our problem." The doctor has even labeled me a drug addict because I collect weekly - a schedule determined by my neurobiologist during extensive treatment trials. I've reached my breaking point. I'm documenting everything and will expose this negligence across every possible media platform. Perhaps public awareness will prevent such treatment of patients. My situation is devastating. My 4-year-old daughter is terrified of me. I'm unable to safely care for her, bath her, drive her, or even walk her down the path due to unpredictable seizures. My partner must constantly supervise me. I've desperately begged for this medication - not just for myself, but for my daughter, so she doesn't have to witness her father seizing, biting his face, creating wounds in his forehead and jaw. Ultimately, you simply do not care. You'll collect your paycheck regardless of the harm caused. I will pursue legal action and challenge this surgery through every possible court. It's time the Terrington St. John surgery stops destroying lives.
This medical practice is absolutely top-notch in my local region. Appointments are consistently accessible, and I never struggle to secure a consultation. The personnel are wonderfully welcoming and..
St John's Surgery
Richard R.
This surgery has decimated the remainder of my life. Initially, the practice seemed excellent, with Dr Nicholas being outstanding before departing. The nursing staff remain truly exceptional, and I..
St John's Surgery
Simon J.
When I arrived in 2021 carrying significant medical challenges, I was genuinely impressed by the care I received. At my previous medical facility, getting an appointment seemed completely..
St John's Surgery
Kevin M.
Exceptional medical procedure that I've relied on for approximately four decades!
St John's Surgery
Catherine C.
The employees are exceptionally welcoming and incredibly supportive.
St John's Surgery
simon c.
I've been receiving care here since approximately 2007. There have been numerous shifts and challenges, but the medical services remain operational. A senior nursing staff member suggested I might..
St John's Surgery
Phyllis W.
After a three-week wait for a critical appointment, I arrived just a minute late. Dr Rooproy, the physician I saw, displayed zero compassion when I entered the surgery visibly distressed and in..
St John's Surgery
Richard C.
This establishment has practically destroyed my existence. I'm Richard Crosbie, a local resident of Terrington. I suffer from severe seizures and rely on sodium valproate for control, but for the..
St John's Surgery
Lee E.
Completely unhelpful. Was instructed to call back the following day instead of receiving immediate assistance.
St John's Surgery
Liz D.
I've been a patient at this medical practice for more than three decades, and I must say, it's absolutely fantastic!
St John's Surgery
MICHAELA R.
Absolutely no complaints about this medical practice. I've been registered here for a bit over 12 months, and the front desk staff are consistently fantastic. Booking appointments is always smooth..
St John's Surgery
Nadine J.
I can consistently secure same-day consultations. The front desk staff are exceptionally welcoming, and the female physician is both highly skilled and approachable, genuinely attentive to my..
St John's Surgery
Elizabeth V.
Steer clear! The employees are incredibly disrespectful and create an uncomfortable, degrading atmosphere that leaves you feeling utterly humiliated.
St John's Surgery
Jeannette H.
Excellent medical clinic with outstanding service. The staff are incredibly welcoming and approachable. They consistently communicate clearly and keep patients well-informed. Spacious parking..
St John's Surgery
Jeannette H.
St John's surgery is an excellent general practice. The telephone reception team consistently provides helpful guidance and assists with patient inquiries. We always manage to secure appointments..
St John's Surgery
sashlick s.
The reception team at this NHS facility must be the most incompetent and arrogant staff imaginable. What expertise does a receptionist possess to offer medical advice? When you eventually manage to..
St John's Surgery
Susan S.
I've been a patient at this medical practice for an extended period. Throughout the pandemic, I've heard distressing accounts from acquaintances about their healthcare providers. However, this..
St John's Surgery
Derek C.
On this 7th day of October, my spouse and I received our influenza and coronavirus vaccinations. The entire process was incredibly efficient, and the nursing staff member demonstrated remarkable..
St John's Surgery
Bryn R.
My opinion of this medical practice has drastically plummeted after today's experience. Around 9:40 AM, I reached out to inform them that my wife was extremely ill and unable to travel, requesting a..
St John's Surgery
Kevin w.
Despite the numerous critical comments I've encountered, I feel compelled to share that I've experienced outstanding care from a compassionate and supportive team, which stands in stark contrast to..
St John's Surgery
Christine N.