Island Health

I experienced being deliberately cut off three separate times while waiting at the front of the queue, even before my call was initially answered. Then they abruptly terminated the call during my..

Econsult is completely non-functional, and their communication is abysmal. They never answer calls, making them the worst medical practice I've encountered. The staff, particularly Kiera, display a..

I sought medical assistance for menstrual discomfort during my initial visit, anticipating consultation with a healthcare professional for pain management. However, the front desk personnel proved..

COMPLETELY ABSURD. The entire healthcare system has collapsed. Doctors whine and protest about insufficient compensation, yet I certainly observe them doing nothing except cutting me off the phone...

This situation has become utterly absurd. I've been attempting to schedule an appointment for my mother for weeks now. I religiously wake up at 7:30am every morning and wait for the econsult to open..

Absolutely TERRIBLE. The employees demonstrate complete indifference to patients' concerns and exhibit extreme self-centeredness. They consistently ignore incoming calls and fail to address the very..

Promptly addressed the digital inquiry, everything looks promising at the moment.

We attempted to register with this medical practice, but encountered significant communication issues. Despite multiple follow-up attempts—six in total—we never received the promised callback. My..

Absolutely terrible customer support that consistently fails to schedule appointments. The personnel are dismissive and discourteous.

I cannot endorse this general practitioner. The front desk staff are discourteous and completely unhelpful. Scheduling an appointment is incredibly challenging, involving a frustrating 40-minute..

Stuck on hold for nearly 60 minutes, and I'm still left without any resolution whatsoever!

I joined this medical practice around four years ago upon moving to London, primarily due to its proximity to my residence and my landlady's recommendation. According to my understanding, after..

I appreciate the effort and dedication you've shown in helping me today. Your assistance means a lot! 🙏

After numerous tries to schedule an appointment, the digital booking platform remains persistently inaccessible, and their telephone support merely redirects you to complete an online registration..

After reviewing the numerous comments, it's clear most are deeply unsatisfactory. I'm curious about the actions of Michelle, the Practice Manager, in addressing these concerns. My personal..

Michelle, the practice manager, appears completely unaware of the dire condition of this facility and its personnel. Her responses to comments are consistently generic, while critical problems like..

I was initially pointed to their website to make appointments and manage care, however, the website doesn't work so I had to call the reception. Unsurprisingly the person on the phone sounded like..

It's been incredibly frustrating trying to secure a doctor's appointment. The current consultation process is ridiculous - when you call the medical practice, you're stuck as caller number 9 in an..

Utterly abysmal. The complete absence of compassion, professionalism, and basic human decency among these employees guarantees their ultimate spiritual and professional ruin. Divine judgment awaits..

The wait to connect with a representative is excruciatingly prolonged, and there's a high chance they'll abruptly disconnect the call, feigning communication issues. Even when you manage to speak..