Lifeboat Quay Medical Centre

Dr. Nelmes has been our family physician for four and a half years, and I can confidently state that he is the most exceptional doctor I've ever encountered. His demeanor is incredibly soothing, his..

Disrespectful front desk staff. Completely dysfunctional website that consistently fails. Enduring over half an hour on hold, only to be informed of a 6-8 week waiting period.

Anna's telephone assistance was truly exceptional. Her wit and humor shone through as she provided outstanding support. Once again, Anna's helpfulness left a lasting impression - kudos to her!

I've repeatedly attempted to reach out to this medical practice without success, with emails left unanswered. Why, in this modern era, are staff taking an entire hour for lunch and completely..

Zero stars would be fitting. Clinical personnel appear adequate from what I've encountered, but the administrative side is utterly incompetent. I spent an hour on the phone twice and endured 30..

Absolutely dreadful medical practice. Extremely sluggish in addressing and exploring potential health concerns, and demonstrating a terrible inability to communicate effectively with external..

I recently underwent my annual blood test and blood pressure screening at Adams Practice Lifeboat Quey. The healthcare professional, Ann Pearce, who conducted the tests was absolutely delightful...

The merger with Adam Practice has only exacerbated an already challenging situation. What was once merely problematic has now devolved into an absolute fiasco. The current state of affairs is..

Absolutely dreadful service, consistently left waiting well beyond my scheduled time slot with no respect for my schedule.

A complete disaster of a procedure that left me desperately pleading for my essential medication... seriously, just avoid this at all costs

Utterly abysmal service. Despite being first in line, it takes nearly 30 minutes just to get someone to pick up the phone. Their repeat prescription process is completely useless, with medications..

Excellent training experience. Quick scheduling. Superb overall service. Friendly personnel.

Absolutely appalling service!!! Their proclaimed ethos and principles on their website are completely hollow. They claim to be courteous and patient-focused, but my experience couldn't be further..

Recently, my mother has been frequenting the clinic for regular consultations. While her previous encounters with two physicians were adequate, her latest appointment with Dr. Morles proved to be a..

Unquestionably the most appalling medical practice imaginable. Getting past the front desk feels like navigating a minefield, and scheduling an appointment requires waiting an eternity. Michelle,..

I've had a truly positive experience with the medical team, particularly Dr. Pannell, who has shown exceptional care and understanding towards my daughter. Her compassionate approach has made a..

As a unique individual, I've had a surprisingly positive experience since September 2023. The online booking system has been a game-changer for me, allowing me to secure numerous appointments with..

Incoming calls go unanswered. Initially trapped in a muzak-filled holding pattern, and once you reach the front of the line, the phone simply rings endlessly. Absolutely zero response from anyone...

The staff were incredibly welcoming and supportive during my time in Poole when I found myself requiring assistance.

What an absolute farce of a medical practice.... I was placed on a waiting list two months ago for an implant procedure. Two weeks back, I was told I was next in line for scheduling. On Tuesday..