BB

Bita B. 3 years ago • From Google

Rating

Bad

Phlebotomist didn't read the request properly

I recently attended an appointment for a blood test. During the procedure, only one container of blood was collected initially, which appeared to not align with what had been requested. This led to attempts to locate an alternative vein, resulting in multiple needle insertions across my arms. Unfortunately, the blood test could not be completed as intended. It seems the request documentation may not have been fully reviewed before the procedure commenced, which I feel could have prevented the need for additional attempts. I am disappointed with my experience at this surgery and am considering making a change to my healthcare provider.

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