Spencer St Surgery

It appears that the staff at this practice lack genuine concern for patients.

It is rare that I have a positive experience when attending this practice. The only reason we haven't switched to another one is because we are in the midst of relocating and may need to find one in..

I would rate the nursing staff very highly, as the vaccination programme was exceptionally well organised and efficient. However, I have limited feedback regarding the doctors, as I have not had the..

I have been a patient at this practice for 56 years and have always been impressed by the consistently positive care I have received. As someone who works in a profession where I hear about various..

I have been a patient at this surgery for just over a year but hope this may not continue much longer, as I am currently pursuing a formal complaint through an advocacy service. I find myself quite..

I wanted to take a moment to acknowledge the excellent service provided by the reception team, as I feel they deserve more recognition in today's world. I recently called to arrange an appointment..

I was unable to complete the registration process for accessing repeat prescriptions through the online system.

I had a frustrating experience with the reception team during recent calls when seeking to see a doctor. On multiple occasions, I felt the advice given was unhelpful, with suggestions to explore..

The staff consistently demonstrate politeness and a supportive approach, always willing to assist. While the workload occasionally means appointments may take a little longer than ideal, the wait..

I would honestly rather visit my veterinary clinic instead! The individuals responsible for scheduling appointments seem to be the main issue. These administrative staff members act as barriers to..

My father recently joined a local surgery after leaving his previous practice, and he has found his new experience to be excellent because the staff have been very supportive and accommodating.

I would strongly encourage others to consider this practice. The reception team were particularly pleasant and welcoming. The clinical staff demonstrated considerable expertise and provided..

I have never experienced any difficulties when arranging appointments at this practice. The entire team has consistently demonstrated helpfulness and courtesy throughout my interactions.

I have nothing but positive feedback about this practice. They have consistently made time for us and accommodated our appointments whenever we have required their services. Thank you for your..

I'm sorry to hear that a valued member of staff is leaving the practice. They have always been so kind and caring to both myself and my family members, as are the other healthcare professionals at..

Outstanding consultations with minimal delays. Comprehensive and attentive care. Highly recommended.

I have consistently had good experiences at this practice. I actually switched from another surgery because obtaining an appointment there involved lengthy waiting periods. The online booking system..

This practice provides excellent service and I'm very appreciative of everything they offer.

The check-in process is very straightforward and considerably more accessible than at many other practices. One of the clinicians here is also an absolute credit to the practice, demonstrating..

This practice consistently provides excellent care and attention. The team includes a good mix of male and female clinicians.