KW

Kirsty W. 5 years ago • From Google

Rating

Bad

Phone appointment left me feeling dismissed and unheard

I felt treated disrespectfully during a recent phone consultation. The clinician seemed dismissive of my concerns, suggesting my symptoms were not genuine and that my throat swelling was psychological rather than a physical reaction. As someone with a long history of this condition, I felt my knowledge of my own health was not valued. I was frustrated that without a visual examination, my presentation was not taken seriously, and I left the appointment feeling labelled as someone wasting the practice's time.

Other reviews for Scott Road Medical Centre