Bradford Student Health Service
AZ
Aleksandra Z. one year ago • From Google
Bad
Extremely Disappointed with GP Service In December 2024, my husband experienced an ear infection, elevated blood pressure, and a skin condition. Following three visits to the GP within a month, rather than receiving a specialist referral, he was offered a telephone consultation, which felt inadequate given the circumstances. We ultimately decided to pursue treatment at a private clinic, where his issues were identified and addressed promptly. We felt this should have been resolved through the NHS from the outset. Additionally, when I attended with my test results relating to a thyroid condition, I was informed that further assessment was necessary. The subsequent testing appeared limited in scope, and I felt that a more comprehensive approach to thyroid evaluation would have been beneficial. As a result, I have needed to arrange and pay for additional private testing that I believe should have been conducted initially. The experience left me feeling that the standard of care provided fell short of expectations, particularly regarding referral pathways and the thoroughness of diagnostic investigations. I felt frustrated by what seemed like barriers to accessing appropriate treatment and felt compelled to seek private healthcare to address my concerns. I believe patients should receive comprehensive care through the NHS without needing to pursue alternative options.
olabisi o.