Bradford Student Health Service
Aleksandra Z. one year ago • From Google
Bad
Phone appointment offered instead of in-person visit
Extremely Disappointed with GP Service In December 2024, my husband experienced an ear infection, elevated blood pressure, and a skin condition. Following three visits to the GP within a month, rather than receiving a specialist referral, he was offered a telephone consultation, which felt inadequate given the circumstances. We ultimately decided to pursue treatment at a private clinic, where his issues were identified and addressed promptly. We felt this should have been resolved through the NHS from the outset. Additionally, when I attended with my test results relating to a thyroid condition, I was informed that further assessment was necessary. The subsequent testing appeared limited in scope, and I felt that a more comprehensive approach to thyroid evaluation would have been beneficial. As a result, I have needed to arrange and pay for additional private testing that I believe should have been conducted initially. The experience left me feeling that the standard of care provided fell short of expectations, particularly regarding referral pathways and the thoroughness of diagnostic investigations. I felt frustrated by what seemed like barriers to accessing appropriate treatment and felt compelled to seek private healthcare to address my concerns. I believe patients should receive comprehensive care through the NHS without needing to pursue alternative options.
The care provided has been of a high standard.
Bradford Student Health Service
Bina N.
The practice operates well and demonstrates good efficiency.
Bradford Student Health Service
Julie G.
Over the course of my time as a patient, I have found the entire practice team to be consistently excellent and I genuinely cannot identify any shortcomings. I feel very fortunate to have access to..
Bradford Student Health Service
ZW N.
I have been attending this practice for many years. It is a small, tight-knit facility where I have consistently had positive experiences with all staff members across different roles. The team..
Bradford Student Health Service
Esraa A.
The service provided fell significantly short of expectations. Availability of appointments was problematic, and there appeared to be little regard for patients' time. The level of care and..
Bradford Student Health Service
Abiodun T.
The receptionist was welcoming and pleasant, however the clinician who saw me was quite dismissive. I felt treated as though I was an inconvenience rather than a patient deserving of proper care and..
Bradford Student Health Service
emmanuel i.
The practice demonstrates promptness in answering telephone enquiries, with staff members displaying professionalism, patience, and courtesy throughout interactions.
Bradford Student Health Service
Asmae A.
This GP practice has declined significantly from its previous standard. The reception team presents a major issue, with most staff members displaying rudeness, though a small number are pleasant...
Bradford Student Health Service
Kieron C.
Excellent practice with outstanding service - the team is welcoming and supportive. Couldn't wish for better, consistently available whenever required!
Bradford Student Health Service
Mayowa A.
The service here operates as though it's in a remote location. They are unable to deliver test results within a reasonable timeframe. Disappointing experience overall. I would not recommend using..
Bradford Student Health Service
Bridghin C.
I have been a patient at this practice for more than two decades and have consistently received excellent care. The team members are approachable, welcoming, courteous and provide strong support.
Bradford Student Health Service
Shabiha D.
I had an extremely negative experience with the reception staff at this health service. The team at the front desk were incredibly rude and consistently disregarded my requests for assistance over..
Bradford Student Health Service
olabisi o.
The telephone appointment booking process was quite unsatisfactory.
Bradford Student Health Service
Samuel N.
Positive experience with the practice
Bradford Student Health Service
Chris H.
I feel let down by my experience with this practice. I found myself having to pay considerable amounts out of pocket and attend private facilities for several types of examinations that the practice..
Bradford Student Health Service
H R.
The medical professionals at this practice are highly knowledgeable and I have no issues to report.
Bradford Student Health Service
VERONICA S.
I would not recommend this practice. There appears to be insufficient communication among the team, and whilst appointments are provided, the quality of care feels lacking. Access to specialist..
Bradford Student Health Service
Harun A.
Straightforward practice with convenient appointment availability and accessible reception services. Responsive and efficient.
Bradford Student Health Service
Maram Y.
This was an extremely disappointing visit to the practice. The appointment felt unproductive and the care provided did not feel focused on my needs as a patient.
Bradford Student Health Service
Ishfaq A.
The team here demonstrated considerable kindness and compassion throughout my visit.
Bradford Student Health Service
Lydia J.