CD

Charlotte D. 4 years ago • From Google

Rating

Bad

Phone appointments didn't address my concerns properly

I contacted the practice yesterday to arrange an appointment. I was only offered a telephone consultation, and during the call, no medication was prescribed nor was an in-person visit suggested despite what I felt were significant symptoms. A few hours later, I required emergency care. I believe this situation could have been prevented had face-to-face appointments been available. In my view, telephone consultations are not effective for my needs.

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