The New Coningsby Surgery
Tonia M. 3 years ago • From Google
Bad
Phone appointments don't address underlying health issues
I have been registered with this practice for several years but have never managed to see a clinician in person. My ongoing health concerns have remained unaddressed throughout this time. When attempting to book an appointment by phone, I felt discouraged and unwelcome, and the appointments offered were conducted remotely with a focus on managing immediate symptoms rather than investigating underlying causes. The situation has been frustrating enough that I have resorted to obtaining private prescriptions to maintain my ability to work, as I have found the process of contacting the practice too distressing to repeat.
An excellent service as usual, but today they really surpassed themselves. The reception staff were welcoming and approachable, and the pharmacy team were particularly helpful and went above and..
The New Coningsby Surgery
Deborah C.
The practice did not meet my expectations.
The New Coningsby Surgery
Julie G.
What a wonderful group of dedicated professionals work at this practice. Every member of the team, from those at reception through to clinical staff and administrative personnel, are genuinely..
The New Coningsby Surgery
D H.
It is quite challenging to secure an appointment at this practice unless you manage to book one at the early morning slot. Alternative booking methods are extremely limited, with online appointment..
The New Coningsby Surgery
Mark S.
I'm struggling to understand why this practice remains open. The service provided was unhelpful and disappointing. It appears the staff are not genuinely focused on patient care.
The New Coningsby Surgery
Laura L.
I was pleasantly surprised by some of the feedback on here! The team members are consistently helpful, even during their busiest periods. My experience was positive overall. I was able to get an..
The New Coningsby Surgery
John H.
The practice typically requires a minimum two-week wait to secure an appointment. Availability of clinicians is restricted to particular days of the week. The clinical staff provide excellent care.
The New Coningsby Surgery
Gemma S.
Accessing appointments at this surgery feels extremely challenging. The reception staff interactions have often felt unwelcoming and dismissive. On multiple visits, I've observed people requesting..
The New Coningsby Surgery
C.M C.
I would rate them lower if possible. I was instructed to call six weeks in advance to schedule an appointment, only to be told on two separate occasions to ring back the following week. The service..
The New Coningsby Surgery
paul c.
Attended an appointment today with my partner feeling quite positive, but after observing the clinician's demeanor and manner of communication, I left feeling rather deflated. I would have expected..
The New Coningsby Surgery
Martin L.
The staff at this practice do not appear particularly helpful to me. They give the impression of viewing patients as an inconvenience rather than the purpose of their role. I looked up the..
The New Coningsby Surgery
Catherine S.
Avoid the nurse practitioner role at this practice. I experienced a significant wait of around 45 minutes despite arriving for my scheduled appointment and observing no other patients being seen..
The New Coningsby Surgery
AI S.
I found it extremely frustrating with how my partner was treated during her pregnancy, particularly regarding the difficulty in obtaining appointments. Whenever she called during morning hours, she..
The New Coningsby Surgery
Tonia M.
I have been registered with this practice for several years but have never managed to see a clinician in person. My ongoing health concerns have remained unaddressed throughout this time. When..
The New Coningsby Surgery
Aaron C.
I would recommend considering alternative practitioners at this surgery.
The New Coningsby Surgery
Jess H.
Struggling to secure an appointment at this practice has been frustrating. After spending considerable time trying to reach the surgery, I've encountered persistent difficulties getting through on..
The New Coningsby Surgery
kezzy (.
I've been quite unwell recently and struggled to get an appointment with a clinician. When I finally managed to see someone, I found the experience disappointing. I felt the consultation was rushed..
The New Coningsby Surgery
Loretta B.
This practice has been disappointing. I attended several weeks ago regarding a scalp concern that appeared infected. I was informed that no infection was evident, even though my daughter was able to..
The New Coningsby Surgery
AJH A.
I found the review to be extremely disappointing and felt the staff interactions were disrespectful. I have been a patient for several years but have struggled to access appointments with a..
The New Coningsby Surgery
Sue S.
I relocated to the area half a year ago, and I must say that up to now, I have found this to be a wonderful service. I have nothing but positive things to say.
The New Coningsby Surgery
Keith G.