Strawberry Hill Medical Centre
Chris S. 3 years ago • From Google
Bad
Phone appointments kept me waiting hours
I have experienced ongoing difficulties at this practice for several years, particularly since the relocation. I was scheduled for a telephone consultation at a specific time, but after waiting for an extended period, I missed the call while briefly away. When I returned the missed call as instructed, I was informed of a significant delay before any follow-up could be arranged. This has been frustrating given that I have been attempting to address a health concern for many months without yet having had the opportunity to see a clinician. I am concerned about the level of service being provided at this surgery.
I've been registered with this practice for approximately two to three years and have found the experience frustrating. I was assigned to this location due to moving house, but accessing..
Strawberry Hill Medical Centre
Julie G.
I was initially concerned about switching from my long-standing healthcare provider, and my family shared these worries about adapting to a new practice in our area. After reading various reviews..
Strawberry Hill Medical Centre
Bronwen D.
I have been attending this practice for a considerable time. The reception team, medical practitioners, and clinical staff have consistently demonstrated friendliness, helpfulness, and a caring..
Strawberry Hill Medical Centre
Jisina C.
Had a very poor experience with my recent appointment. I was expecting a call at the scheduled time, but it never came through. When I contacted the practice to follow up, I was informed that there..
Strawberry Hill Medical Centre
Zara H.
I would like to provide feedback regarding my recent visit. I experienced a considerable wait time before being seen, as my scheduled appointment was significantly delayed. What was booked for an..
Strawberry Hill Medical Centre
Paul W.
Reception staff overlooked a task during a recent visit. I was seen by a clinician regarding a medication adjustment. A referral was arranged for additional support services. Although I initially..
Strawberry Hill Medical Centre
Mary M.
I have been a patient at this practice for two years and have consistently received excellent care from all members of the team, including the clinicians, pharmacy staff, nursing team, and reception..
Strawberry Hill Medical Centre
Koo B.
Having been registered as housebound with my previous GP practice since 2016, my current practice made the decision to revoke my housebound status without any prior notification. I have significant..
Strawberry Hill Medical Centre
Morag C.
I have consistently had a positive experience at this centre. While appointment availability can be challenging, every member of the team has been helpful and courteous, and I recognise this..
Strawberry Hill Medical Centre
Sandra P.
I have no issues with this medical practice. The reception team are welcoming and supportive. The clinical staff I encounter are professional, courteous and caring.
Strawberry Hill Medical Centre
Ted F.
Recently became a patient at this practice and have found the team to be supportive, well-organised and approachable.
Strawberry Hill Medical Centre
Jo J.
I am not someone that generally leaves reviews but felt compelled on this occasion. I have recently moved into the area and to be honest was nervous about this practice being my local surgery due to..
Strawberry Hill Medical Centre
Ksenia H.
I have been experiencing a long-standing health concern for a decade, and throughout this entire period I have not received a referral to see a specialist.
Strawberry Hill Medical Centre
Ben G.
This practice fell significantly short of expectations, with unhelpful front desk staff and limited doctor availability when appointments were needed. I would not recommend using this service.
Strawberry Hill Medical Centre
Emma H.
Having recently relocated to the area, this practice is now our registered surgery. I needed to arrange an urgent appointment and the receptionist who assisted me was exceptionally supportive,..
Strawberry Hill Medical Centre
Sam R.
I have been waiting more than three weeks for a manager to contact me regarding concerns about the service my child has received. Commitments were made about timescales that were not met, with..
Strawberry Hill Medical Centre
James M.
There seem to be many dissatisfied patients, but I've been with this practice for quite some time and have consistently had positive experiences. 🤷🏼♂️
Strawberry Hill Medical Centre
Jan J.
The local area offers convenient access to attractive coastal locations.
Strawberry Hill Medical Centre
simon h.
I recently had to switch to a different practice. I really miss my previous surgery! The new practice operates solely through an online booking system, and the reception staff seem unwilling to help..
Strawberry Hill Medical Centre
Candy J.
First appointment at this surgery for my teenage daughter. I won't go into details but this appointment was for a health concern. So was expecting some support and help from the practice… I was very..
Strawberry Hill Medical Centre
Karema Z.