Freuchen Medical Centre

Excellent experience with language support services provided, demonstrating efficiency and courtesy throughout.

I'm thoroughly enjoying my experience at this practice, with courteous team members whose friendly and welcoming manner comes through clearly in their interactions with patients. Excellent work, and..

The medical staff are knowledgeable, friendly, and genuinely supportive. My visits have consistently been positive experiences. I appreciate the care provided.

I had an extremely negative experience with a member of staff at this practice. Their manner was dismissive and disrespectful, and I felt they showed little regard for my concerns or needs. They..

Excellent surgery that operates in a well-organised manner.

The manner in which certain members of the reception team communicate with patients at this GP surgery is concerning and falls short of acceptable standards of respect. I attended an appointment..

The medical team here is very approachable and the service is delivered promptly.

The practice frequently directs patients to a particular pharmacy rather than offering appointments, which raises concerns about the reasoning behind this approach. It seems questionable whether..

The reception team struggled to manage the straightforward process of booking an appointment. The practice management displayed an unhelpful attitude both during in-person interactions and in..

I am extremely satisfied with this GP practice and have received a level of service that is exceptional. The management team demonstrates considerable dedication to ensuring the practice operates..

The healthcare professional was excellent. They helped me with my discomfort and listened to me thoroughly.

Genuinely a welcoming place with good facilities and adequate heating during the colder months. The clinicians and physician associates were all approachable and easy to communicate with. The..

The team at this practice are clearly stretched, and there are times when matters can be overlooked. However, they demonstrate genuine friendliness, helpfulness and a strong work ethic (I've been a..

The customer service experience at this practice was disappointing, and I found the interaction to be quite unfriendly.

I feel my mother's serious health condition was not identified promptly by this surgery, which I believe contributed to her passing. The underlying issue was not investigated thoroughly when she..

I had a very negative experience with a member of the reception team. During our interaction, I felt the staff member was dismissive and unhelpful, and I was unable to finish expressing my concerns...

I attended an appointment recently with a clinician who demonstrated excellent listening skills and a genuine understanding of my concerns. I left the consultation feeling reassured and satisfied..

I am registered at this medical centre and have found the team to be very supportive, helpful, and professional. Since joining the practice several years ago, I have not experienced any issues and..

I'm very pleased with my recent consultations. The clinician provided thorough explanations of my health concerns and helped me feel reassured. I have attended appointments on multiple occasions for..

I had a disappointing experience at this practice. I felt the staff lacked the necessary expertise to address my concerns effectively. I was relieved to make the decision to switch to a different..