Clare House Surgery | Amicus Health
Rebecca M. 3 years ago • From Google
Great
Phone booking options could be clearer
The in-person visit and subsequent pharmacy experience were handled well with a positive reception and prompt response. However, the telephone system presented some challenges when calling at 8:30am, as the automated message and available options were unclear, particularly regarding how to book appointments by phone. The reception team later clarified in person that the correct option is the first one when calling, which would have been helpful to know initially.
I recently underwent hand surgery at a local surgical facility and have been very pleased with the care I received throughout my treatment journey. The facility is conveniently located, maintains a..
Clare House Surgery | Amicus Health
Suzanne H.
I was unable to secure an appointment in December with the specialist I needed to see, and the appointments team indicated they would reach out to me in January, but I didn't receive that contact...
Clare House Surgery | Amicus Health
Pauline W.
I have consistently experienced helpful service from all staff members and have never had trouble securing an appointment when needed. On the whole, I am very satisfied with this practice.
Clare House Surgery | Amicus Health
Sara B.
Prompt appointment, very pleasant healthcare professional, very helpful outcome.
Clare House Surgery | Amicus Health
Lara B.
I recently switched to a different practice. Up to now, I have found it fairly straightforward to obtain information, book appointments and receive guidance, primarily through the online system...
Clare House Surgery | Amicus Health
wendy s.
Excellent experience, both the doctor and nursing staff made me feel at ease. I was even able to choose my own music. Thank you for making the appointment so pleasant.
Clare House Surgery | Amicus Health
Jon H.
The staff were exceptionally welcoming and helped put me at ease during the minor procedure, which I found particularly reassuring given my anxiety about needles. They were thoughtful enough to..
Clare House Surgery | Amicus Health
Angela F.
I had another positive experience with this practice today and wanted to express my appreciation for the excellent care and attention I received. The clinical staff demonstrated genuine..
Clare House Surgery | Amicus Health
Sue W.
I cannot speak highly enough of this practice. Absolutely wonderful. From my initial visit through to my final appointment. I now wish I were based in this area. Every member of staff demonstrated..
Clare House Surgery | Amicus Health
Liz C.
The service provided was excellent from beginning to end. The clinician demonstrated a strong commitment to patient care and was a real asset to the practice.
Clare House Surgery | Amicus Health
Louise H.
I would like to express my gratitude for the exceptional care I received. The surgical procedure I underwent was performed with great skill and efficiency, resulting in a successful outcome. My..
Clare House Surgery | Amicus Health
Purdey K.
Extremely supportive, compassionate and calming. It has been really beneficial to have the option of weekend appointments now available.
Clare House Surgery | Amicus Health
Mike M.
I have been very satisfied with this practice since my transfer from my previous surgery. I have found it straightforward to obtain appointments, and the clinicians I have consulted with have..
Clare House Surgery | Amicus Health
Caroline S.
I have been a patient at this practice for a considerable time and have consistently had positive experiences with all of the clinical staff. They have been excellent throughout my time here, which..
Clare House Surgery | Amicus Health
Kevin S.
Excellent care provided by a highly professional team. The staff made my experience during a minor procedure remarkably calm and comfortable, creating one of the most reassuring appointments I've..
Clare House Surgery | Amicus Health
Rebecca M.
The in-person visit and subsequent pharmacy experience were handled well with a positive reception and prompt response. However, the telephone system presented some challenges when calling at..
Clare House Surgery | Amicus Health
Carla V.
Message-based appointment notifications. Courteous team members.
Clare House Surgery | Amicus Health
Georgia R.
I recently underwent bilateral wrist surgery and am extremely pleased with the entire experience and outcome. The surgeon was welcoming, friendly and reassuring throughout the procedure. All staff..
Clare House Surgery | Amicus Health
Shona R.
I would rate this much lower if possible. When I initially registered with this practice, it was excellent, but like many services in growing areas, the facilities and resources have not kept pace..
Clare House Surgery | Amicus Health
Ray S.
Excellent service from start to finish. The healthcare professional provided a comprehensive overview of the planned approach. Appointments ran punctually throughout. The team demonstrated..
Clare House Surgery | Amicus Health
Elaine W.