Mollison Way Surgery
Adrian T. 3 months ago • From Google
Bad
Phone booking system failed when I needed it most
I had a very negative experience with this practice. I did not receive results back in a timely manner, and communication was poor throughout. The only way to make appointments was by telephone, as the online booking system was not available to me. The clinical staff came across as unwelcoming and appeared disinterested in my concerns. The overall atmosphere felt unprofessional and unsuitable for a healthcare setting. I would not recommend this practice. Additionally, when I required specialist referral and emergency services, the practice was unable to assist, and I had to arrange these myself.
The phlebotomist was very helpful and kind. They explained everything properly and managed to take my blood successfully on the first attempt, despite the difficulty some practitioners have..
Mollison Way Surgery
Janak k.
The healthcare professional I saw was great and helpful.
Mollison Way Surgery
virang p.
The staff member was pleasant and courteous towards the patient.
Mollison Way Surgery
Auds A.
Seen by a member of staff who was lovely.
Mollison Way Surgery
AMEERA D.
The healthcare professional I saw was excellent.
Mollison Way Surgery
Liladhar V.
To the team, Many thanks indeed for your very prompt, polite and efficient service and all the help you provided without hesitation. I also appreciate the thorough and competent assessment I..
Mollison Way Surgery
theodora m.
Very good GP practice. Exceptional staff. The receptionist was great, friendly and professional.
Mollison Way Surgery
Krystian W.
The practice provides excellent care. The team delivers a very professional standard of service.
Mollison Way Surgery
Touraj N.
I had a telephone consultation with a member of the clinical team who was dismissive and unhelpful during our conversation. When I expressed concerns about my care, I was told to seek private..
Mollison Way Surgery
Aysun J.
The healthcare professional who took my blood did an excellent job, and I am very satisfied with the experience.
Mollison Way Surgery
Pankaj N.
The healthcare professional I saw demonstrated kindness and provided helpful support during my visit.
Mollison Way Surgery
Soulav B.
The healthcare professional provided a very good service.
Mollison Way Surgery
rushika P.
Poor service experience. My child is 8 months old and I booked an appointment for an ear examination. I was called to attend at 11.15 for an 11.40 slot, but this was problematic as I don't have..
Mollison Way Surgery
J W.
Excellent experience with polite and courteous clinical staff. The reception team were fantastic and remained very helpful despite being busy.
Mollison Way Surgery
vijay p.
The appointment was completed swiftly and without complications. The experience was entirely painless and the service was delivered with good efficiency.
Mollison Way Surgery
Natalia N.
Excellent medical practice staffed by professionals who demonstrate genuine care and attentiveness. The clinicians allocate sufficient time to hear concerns and provide clear explanations throughout..
Mollison Way Surgery
Lana S.
Always receives prompt attention and finds the service to be consistently helpful with any health concerns that arise.
Mollison Way Surgery
Jyoti K.
The nursing staff at this practice are always very professional and pleasant when carrying out blood tests and vitamin injections.
Mollison Way Surgery
Vijay M.
The service provided by the surgery is excellent with the staff. Today's appointment was attended with top class service.
Mollison Way Surgery
Sheilz 0.
The phlebotomist was excellent when taking blood samples. Many people struggle with finding suitable veins, but this was completed without any difficulty.
Mollison Way Surgery
asha k.