The Surgery @ Aylestone
KG
Karen G. 2 years ago • From Google
Excellent
Whenever I speak with the reception team, they are such lovely people, they are great to speak with, very kind, helpful and sympathetic, and get the job done. I would say they are an asset to the surgery. Well done to them and all the staff, they are excellent at their jobs. I do hope the system can be improved with getting appointments via the phone, as the best way at the minute is to go down first thing, but that's no good for those that can't get down at that time of the morning or have anyone to do it for them. But I have to say it, the practice has been very good at getting me referred quickly to various departments and been seen within a few days or a couple of weeks with some services. Generally I am very happy with the practice. I usually see the GP and they are very good. The nursing staff are so lovely, kind and caring, and always manage the clinical procedures well and are also an asset to the surgery.
Louie P.