Campus Health Centre

I am a patient with a strong command of the English language. My initial experience with your clinic was deeply disappointing. An interpreter was arranged for my appointment without my knowledge,..

After spending a considerable amount of time at my previous practice, I made the decision to switch for several personal reasons. My partner had recently become a patient at this surgery and spoke..

An exceptionally well-structured healthcare facility.

The medical professionals at this practice have consistently provided helpful and pleasant care throughout my visits, and the entire team has been welcoming and approachable.

Unfortunately, I felt the need to leave this practice. There were multiple instances where I experienced dismissive and disrespectful communication from the reception team during phone calls. My..

The administrative team consistently demonstrates friendliness and helpfulness, and I have been receiving care at this practice for several years. The clinical staff are excellent and the..

Having just attended this practice for the first time, I felt motivated to share my experience after reading some of the critical feedback from other patients. I found the reception team to be..

The reception staff at this practice could benefit from training in customer service and professional communication. Having visited three different surgeries across the local area, I can say that..

The reception team provided an unsatisfactory experience and displayed unhelpful behaviour. Update after a month or two: I would not recommend this health centre. The reception staff were difficult..

The team here are genuinely approachable and make it simple to discuss any concerns you might have.

I waited considerably longer than my scheduled appointment time, which I accepted without complaint given the pressures facing the service. However, when I arrived a few minutes late to a subsequent..

I cannot recommend this practice. After waiting a month for my child's appointment, I received notification of its cancellation on the scheduled day itself. Following this, no one contacted me to..

I am extremely pleased with this healthcare centre. The team members are approachable and well-organised, and the digital communication options have made staying in touch even more convenient. Very..

I thought I was already registered with the practice, but when I arrived for my appointment I discovered this wasn't the case. The receptionist was exceptionally helpful and went out of her way to..

I have consistently been very satisfied with the entire range of services provided at this practice, from the front desk staff through to the clinical team. In my view, the standard of care is..

The reception team are generally understanding, though there is one member of staff whose approach could be improved. I have concerns about my usual clinician, who appears either unhurried or..

The reception team at this location lacked empathy and sensitivity towards patients. They appeared dismissive of patient concerns and did not demonstrate a professional approach to their role. This..

When the connection was poor, I was contacted straight away. I was grateful for that.

I have been dealing with health issues for an extended period and have attended various medical facilities over the years. However, I have found this practice to be exceptional compared to the..

I found the staff to be quite rude and unhelpful during my visit.