Links Medical Practice
Kim E. 4 years ago • From Google
Bad
Phone calls and medical run-around
An update, it's been over two years since I became a patient here. I've only had one in-person consultation with a GP, with all other interactions being phone-based. The single GP seems more focused on finding potential issues rather than addressing my actual concerns. A joint pain has been dramatically escalated to potentially indicating a heart attack, resulting in a referral to a chest pain clinic I've never experienced, and I'm now undergoing my third round of blood tests in just a few months. I originally joined this practice after hearing about the exceptional service at the Mottingham branch from a friend. Unfortunately, I cannot offer any positive feedback about this particular location. The reception staff appear uninterested in providing assistance, the practice manager is perpetually unavailable, and my sole GP interactions have been telephonic, during which I was criticized for my previous doctor's lack of blood test orders before his retirement in 2020. Today's experience was particularly frustrating - I had to repeatedly dial over 30 times to connect, only to be told they couldn't provide advice and was directed to seek help elsewhere.
They promise an 8 o'clock appointment but then push it back later The employees seem careless and inattentive TERRIBLE CUSTOMER SERVICE
Links Medical Practice
Scooby C.
I am incredibly satisfied with the Links medical practice. They manage a bustling environment and face the challenging task of caring for a massive patient population in Bromley North. Daily, they..
Links Medical Practice
Greg K.
Cancel my prescriptions and create impossible booking situations? No asthma medications available. Thanks so much for your incredible level of incompetence, you utterly useless group of individuals.
Links Medical Practice
Marion R.
A neighborhood-focused medical clinic staffed by dedicated healthcare professionals and support personnel. The facility is contemporary and well-equipped. Street parking is accessible, though..
Links Medical Practice
Graham G.
This medical practice has significantly disappointed me. After being a loyal patient for nearly five decades, I am now actively seeking to transfer my care elsewhere. The Lynks practice has failed..
Links Medical Practice
Petq A.
The reception and administrative team are so ineffective and unaccommodating that they completely undermine any potential reasons for continuing to use this practice's services.
Links Medical Practice
P. B.
Incompetent reception team. My partner has been attempting to secure an appointment for an extended period, and they persistently direct you to 'use the online system'. Fine. Your website suggests..
Links Medical Practice
Paul T.
This medical practice displays clear prejudice and racist behavior, with Dr. C.J. being particularly problematic. They even go so far as to manipulate medical documentation. I strongly advise..
Links Medical Practice
Gillian H.
I want to express my sincere appreciation for your receptionist Abby. On two recent occasions when I encountered difficulties with my repeat prescription requests, she has expertly resolved my..
Links Medical Practice
Nader M.
A medical center that exemplifies excellence and demonstrates how healthcare should be delivered, particularly during challenging times for the National Health Service. I want to express my..
Links Medical Practice
Natasha K.
The front desk staff are completely useless and incompetent at scheduling appointments. I wasted 20 minutes on the phone providing every single detail to the receptionist last week, having already..
Links Medical Practice
Cheryl Y.
Extremely poor general practice. The clinic's environment is gloomy, depressing, and deteriorating. Even more frustrating is the administrative chaos within this medical center. While they suggest a..
Links Medical Practice
oslozuzka o.
We've been patients at this medical practice for an extended period. The staff are consistently courteous and highly professional. The reception team is friendly and consistently supportive. We've..
Links Medical Practice
Michael S.
Of all the care they provide, the administrative staff and prescription department demonstrate the absolute minimum effort. No matter how many communication attempts I made—via email, phone, or..
Links Medical Practice
Kate T.
I recently signed up with this medical practice, and I must say, they are exceptional. The receptionist was incredibly supportive, attentively hearing my concerns and successfully rescheduling my..
Links Medical Practice
Blue_sus o.
incredible general practice clinic, the waiting period is standard as expected, though it would be great if the windows weren't obscured by outdated, months-old papers. additionally, having a clear..
Links Medical Practice
Jason K.
I previously held this GP Practice in high regard. However, I've discovered they consistently make communication challenging. I'm not suggesting all staff are problematic, but today's phone..
Links Medical Practice
Theresa C.
Their service quality has drastically declined since the pandemic Seem disinterested in customer interaction and providing assistance
Links Medical Practice
Peter A.
From a medical perspective, the physicians are competent, but the administrative personnel leave much to be desired. They're eager to collect fees for paperwork yet demonstrate significant..
Links Medical Practice
Tomie D.
Cutting-edge surgical procedure. Highly engaging digital platform now available
Links Medical Practice
Daniel J.