CV

Charlotte V. 4 years ago • From Google

Rating

Bad

Phone calls never work here

This medical practice used to be absolutely terrible, showing complete disregard for patient care. Since their staff turnover, things haven't improved. For weeks, I've been attempting to contact them by phone, and each time I'm met with disconnected calls. I was forced to go through the 111 service just to send a note from an assessor, explaining my urgent need for medical attention. Despite repeated attempts to reach them, I've been unsuccessful. Their service is appallingly inadequate. They nearly caused my mother's death from pneumonia by refusing to see her. I myself was hospitalized recently and currently require a GP, yet they seem indifferent to patient suffering. Their level of negligence is so extreme that they might as well shut down entirely.

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