AS

Amanda S. one year ago • From Google

Rating

Bad

Phone Consultations Feel Like a Guessing Game

I've been associated with this medical practice for a while, and I'm only now utilizing their services extensively due to a specific health issue. If possible, I would switch providers, but I'm skeptical that it would make any meaningful difference. Nowadays, you never actually see a physician in person; instead, they merely conduct phone consultations and request photographic evidence of your medical concern, which seems absurd since those images could potentially be from anywhere. Moreover, navigating the convoluted Patches system to even secure a phone appointment is incredibly frustrating. General practitioners have become increasingly complacent since the pandemic, seemingly more concerned with keeping patients out of their physical office than providing genuine care. Ultimately, it's simply a subpar healthcare experience.

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