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Charles H. 3 years ago • From Google

Rating

Excellent

Phone consultations made healthcare accessible and convenient

Truly outstanding care, having grown up in this locality I have consistently benefited from the village medical services available to us. The practice consistently provides excellent care, with staff remaining supportive from initial telephone discussions through to in-person appointments. No concern is dismissed as insignificant. Throughout recent challenging times, home visits were arranged and on occasion clinical samples were collected in the car park to minimise exposure risks. Due to a personal health condition, I am unable to wear a mask, and a serious health condition was identified during a home visit and promptly investigated and treated. Following the subsequent medical intervention, I am grateful to report a positive outcome. The pharmacy team have been remarkably helpful, managing to maintain medication supplies despite wider availability challenges and staffing difficulties. The team members are consistently courteous and pleasant, remaining patient even when telephone wait times are extended. I personally find automated telephone systems challenging, though this is simply a personal preference. Both my spouse and I wish to express our sincere gratitude to everyone involved in our care. THANK YOU.

Ayton & Snainton Medical Practice

3 years ago

Many thanks for your review. We appreciate the feedback and we are very pleased that you are happy with the service we offer.

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