CG

Colin G. one month ago • From Google

Rating

Average

Phone consultations make symptom description difficult

The practice delivers an adequate level of care to its patients. The team members are courteous and professional. That said, the practice places considerable emphasis on telephone-based consultations, which means patients must be able to articulate their symptoms clearly and comprehensively. There are recurring issues with information flow, particularly when correspondence from specialist services fails to arrive or is not actioned promptly, leading to delays in implementing recommended care pathways.

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