Addington Medical Centre
Ryan I. 3 years ago • From Google
Poor
Phone consultations unhelpful and booking system frustrating
This was an extremely disappointing experience. The clinical staff were not helpful during telephone conversations and the practice does not accept phone bookings. When I arranged an appointment through the online system, I was given a slot that was approximately ten days away. This felt unreasonable.
The reception team were accommodating, though unfortunately that was where the positive experience ended. I attended my appointment today, which was scheduled for 4pm but I was called through at..
Addington Medical Centre
Sibel C.
The service here was extremely disappointing. I felt that my concerns were not taken seriously, and I found the staff to be quite rude. I had concerns about the clinical advice provided, as a..
Addington Medical Centre
Anca-Alexandra C.
I must express my gratitude to the clinician who provided support to my daughter that exceeded my expectations. The follow-up contact, along with the effort taken to send additional information that..
Addington Medical Centre
Olivia M.
Recently joined this practice and have been very impressed with how efficiently matters are handled and the supportive approach taken to sorting out any concerns. Really pleased with the standard of..
Addington Medical Centre
Joel A.
The staff member was excellent. I was treated with warmth and a friendly demeanor. They demonstrated strong organisational skills and maintained a professional approach throughout. They created a..
Addington Medical Centre
Anthony M.
The team here proved to be quite supportive and accommodating.
Addington Medical Centre
susan e.
The team has been incredibly supportive, recently assisting me with both technical difficulties and pressing medication needs. I am genuinely appreciative of both their friendly demeanor and the..
Addington Medical Centre
Holly S.
I had an appointment scheduled with a clinician for a travel-related vaccination that needed to be administered within a specific timeframe to be effective. The surgery cancelled the appointment by..
Addington Medical Centre
Lauren L.
Visited the practice and saw a clinician who was absolutely wonderful. Really caring and didn't rush me out but was efficient and on time.
Addington Medical Centre
Jennie B.
I attended an urgent appointment today regarding a respiratory condition. The clinician was exceptionally kind, professional and took time to genuinely hear my concerns. This is a wonderful practice❤️
Addington Medical Centre
Sam G.
Thank you for going above and beyond! The prompt reissue of my prescription enabled my scheduled procedure to proceed as planned. Thank you so much!!
Addington Medical Centre
Tamsin M.
Outstanding front desk experience. The team demonstrated genuine helpfulness and went above and beyond by verifying that required medication was available at the pharmacy before the appointment..
Addington Medical Centre
Ewa M.
My experience with this practice has been very positive overall. The clinician I saw demonstrated genuine care and expertise, providing excellent specialist care. The reception team members are..
Addington Medical Centre
Larina S.
I have been a patient at this medical centre for the last six years, and I have nothing but positive things to say. All members of staff, from reception to clinical professionals, are consistently..
Addington Medical Centre
J C.
I recently had an appointment and I must say I was thoroughly impressed by the clinician I saw. They demonstrated genuine interest in my concerns and provided helpful support throughout. I would be..
Addington Medical Centre
Beatriz A.
Had blood tests carried out and found the healthcare professional to be courteous and approachable throughout the appointment.
Addington Medical Centre
Christopher P.
Excellent service with high-quality care provided. Waiting times were minimal. Appointments were straightforward to obtain.
Addington Medical Centre
Helen H.
I recently became a patient at this practice and I am very satisfied with the outstanding service I have experienced. I have been treated with attentiveness and consideration by everyone - both..
Addington Medical Centre
Carys R.
Excellent care and thoroughness. Having worked in the healthcare sector for many years, I have experienced different approaches. Many thanks indeed.
Addington Medical Centre
Katy L.
I have to say that I have never experienced any problems at this practice. Whenever my child requires an appointment, I feel very fortunate to be able to get one promptly, whether that is the same..
Addington Medical Centre
Renara M.