S(

Stephen (. 4 years ago • From Google

Rating

Bad

Phone line fails every single time

The telephone communication at this practice is abysmal. Calls come through with such poor quality that no sound is audible, yet they still manage to leave voicemails claiming you missed their contact. This isn't just my experience, but something several patients have encountered. One acquaintance even joked that his phone only fails to ring when the surgery attempts to call. And that's just the start of their reception problems. One of their doctors prescribed medication with a clear warning on the information leaflet against use by patients with my specific medical condition. It's completely unacceptable. My advice: avoid this practice if possible. I'm actively planning to switch as soon as my current treatment arrangement, which is currently tied to this specific GP location, allows me to do so.

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