KK

Kj K. 4 years ago • From Google

Rating

Bad

Phone line nightmare with rude receptionists

The phone service is absolutely dreadful, requiring over 60 futile attempts to establish a connection when they first open lines, assuming you even manage to get through. Moreover, by the time you do connect, available appointments are typically already booked. The staff at reception consistently display an unwarranted hostile attitude (and I want to emphasize that I always maintain the utmost politeness and have done nothing to provoke such treatment). To illustrate this, I once called seeking an emergency prescription after inadvertently missing my medication order deadline, and was met with harsh criticism - being lectured about my supposed irresponsibility and labeled as careless, despite approaching the matter courteously.

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