North House Surgery

Healthcare is provided at no cost, so complaints seem ungrateful. In other countries like the USA, lacking insurance means remaining unwell and suffering, or depleting your savings and assets to..

Excellent service at North House Surgery. The appointment for my vaccination was very well organised and efficiently run. Much appreciated.

Attempting to secure an appointment with a medical professional feels extraordinarily difficult.

Received a prompt response and was able to have a telephone appointment with an imaging scan offered on the same day. The practice is excellent and the team members were friendly and courteous. Very..

Finding it difficult to secure an appointment at times when it would be most beneficial remains an ongoing challenge.

Extremely competent and well-conducted.

I'm aware from previous visits how challenging it can be to secure an appointment, and when I needed one recently, I encountered a pre-recorded message outlining various options. The first option..

Would have been 5* had I not had issues with the surgery in the past. Got through within 10 minutes of the phone lines opening. The receptionist was very courteous and professional on the phone and..

The practice has consistently been accommodating regarding scheduling. I have not experienced any difficulties with the booking process.

I have consistently had negative experiences at this practice since registering there. Obtaining appointments has proven extremely difficult, despite following the recommended procedure of calling..

What a frustrating experience! I called the surgery this morning and received a callback to arrange an appointment. I attended the surgery at the scheduled time for my visit. However, at reception,..

Thank you to each and every one of you, especially the staff member who supported me during a difficult period last year. I don't know where I would be today without that help. I have total respect..

It's frustrating trying to access clinical staff as the reception process presents a significant barrier. Calling at the designated time still does not guarantee an appointment can be secured.

It can occasionally be challenging to reach the practice by telephone, however North House Surgery has proven to be quite responsive and supportive in my experience. I've also appreciated having..

I had a disappointing experience with the reception team today. When I called, I was initially first in the queue, though I recognised they were busy. However, the call was disconnected shortly..

The service tends to be sluggish. There are consistently significant delays, often exceeding half an hour. Availability for appointments appears to be quite limited. Overall, the experience has been..

The published opening hours appear to be inaccurate, as the practice was unexpectedly closed on a recent date without any notification displayed on the website. Like other patients have noted, the..

The reception team were excellent and provided great assistance with setting up online NHS services. The clinical staff I encountered were professional, supportive and pleasant to interact with.

The telephone service experiences high demand during morning hours, making it difficult to get through. Appointment availability appears limited.

It's frustrating that before I even call at just before 8 am, I anticipate being asked to attend a different location. I've also been informed that certain conditions aren't handled at this surgery...