Bowling Highfield Medical Practice

The phone system involved a lengthy period of waiting before being informed that the call could not go through. After numerous attempts made over an extended period, a connection was eventually..

This practice is extremely frustrating as it is nearly impossible to secure an appointment, whether seeking care for young patients or adults. The standard response appears to be directing people..

I am a relatively new patient at this practice, and while I did not visit doctors frequently in the past, I have now reached a stage in life where occasional health concerns have made appointments..

I have been trying to secure an appointment at short notice without success, as I am unable to reach the practice. Based on this experience, I believe it would be beneficial for me to consider..

Unable to progress beyond the automated message system. Multiple attempts to reach the practice result in hearing the same recording followed by being unable to connect. This is unfortunate, as the..

The automated telephone system is extremely frustrating, particularly when facing lengthy queues for routine enquiries. The experience at the other location appears similarly problematic, and the..

Attended a scheduled follow-up appointment today that included a blood test, with another appointment offered twenty minutes afterwards. There were other patients in the waiting area discussing..

I had a telephone appointment scheduled, but experienced significant delays in being contacted. When the call eventually came through, the connection was extremely brief before being disconnected...

I would like to express my sincere gratitude to a member of the reception staff. This individual has consistently demonstrated exceptional helpfulness whenever I have contacted or visited the..

I don't usually write reviews or visit the doctor. I was feeling quite poorly and the reception staff made a real effort to ensure I could be seen on the same day. I'm very grateful for that.

I have been attempting to secure an appointment over an extended period, but have encountered persistent difficulties. The telephone lines are consistently unavailable when I try to contact the..

I attended an appointment to receive my test results following a notification I had been sent. The clinician not only provided me with the results but also took time to explain them in detail. The..

I appreciated the helpful guidance and courteous manner shown by the receptionist at the clinic today, who was friendly and professional throughout our interaction.

I must commend the reception team for their courtesy and attentiveness whenever I have contacted the practice. While I regret not noting the name of the staff member who initially assisted me over..

I have had a very disappointing experience with this practice. I required urgent medication following an emergency consultation and was assured it would be processed quickly. However, I spent the..

I can genuinely say this is the finest general practice I've attended. The reception staff are welcoming and supportive, and the clinical team are exceptionally knowledgeable and approachable. I've..

The telephone line frequently appears unavailable, and even when you manage to get through, you find yourself in a queue. After multiple attempts to reach the practice, the line remains engaged...

I have been a patient at this practice for many years and manage ongoing complex health concerns. I am finding it increasingly difficult to arrange face-to-face appointments with a doctor. Remote..

The reception team's service fell short of expectations.

I have been waiting for an extended period to receive an appointment for a blood test related to my ongoing health monitoring.