Brunton Park Health Centre

Recently joined this GP practice and have been pleased with the friendly team and efficient organisation. The practice also benefits from convenient late opening hours and has a pharmacy in close..

I have found this practice to be unsatisfactory compared to other surgeries I have attended. The telephone answering service appears to have significant delays, and on one occasion I waited outside..

I’ve had a very positive experience with this GP surgery. The staff are always friendly, helpful, and respectful, whether you’re speaking to reception or seeing a clinician. Appointments are..

I have consistently found this GP practice to be excellent whenever I have required their services!

This practice has not met my expectations as a patient. Obtaining appointments is consistently difficult, and the phone lines are frequently unavailable. I am uncertain about the efficiency of the..

I have consistently had positive experiences at this practice. The team took my concerns seriously and made a timely referral that led to early detection of a significant health condition. Since..

Absolutely shocking experience at this practice. I had to switch from my previous doctors after relocating to this area. Given my ongoing health complications, I was very disappointed by the stark..

I am a family member providing support for my elderly relative's healthcare from afar. The warmth and attentiveness shown by the reception team and clinical staff has been excellent, and I would..

I have attended the walk-in centre on Ponteland Road far more frequently than my registered practice. The appointment system requires calling at 8 each morning, as advance bookings are not available..

I cannot praise the entire team highly enough—they have been absolutely wonderful throughout my mother's care. From her initial move to one residential facility and subsequently to another, spanning..

The reception team demonstrated exceptional helpfulness and warmth. Although I initially struggled to secure an appointment slot, the staff showed great flexibility and presented me with multiple..

The reception team experience was disappointing. A member of the reception staff was perceived as dismissive and condescending during a phone interaction with a family member who had previously..

It has been difficult for me to secure an appointment at this practice, which is disappointing.

UPDATE: Approximately 1.5 years on and my experience remains unchanged - the reception team appear indifferent to patient needs, prioritising other matters over appointment availability. I have..

I have found this practice to be unsatisfactory compared to others I have been registered with. The appointment system appears problematic, with patients arriving early in the morning only to be..

Getting an appointment proves to be quite challenging. The online consultation tool requires 5-10 minutes to complete, yet consistently concludes with a message stating that a safe assessment cannot..

Difficulty obtaining appointments and extended waiting times when calling the practice.

Recently registered with this health centre after relocating to the area. I was concerned about switching practices as my child requires ongoing medication and receives specialist care elsewhere,..

The clinical staff members are wonderful and demonstrate genuine care and compassion in their approach to patients. However, the reception team could significantly improve their manner when dealing..

I cannot adequately express how excellent the service I received recently was. The reception staff deserve special recognition for their creative and helpful approach. The clinician was outstanding...