St. Johns Group Practice

I have found this to be the most disappointing surgery I have experienced. Attempting to call at opening time resulted in prolonged waiting periods of over 30 minutes just to reach someone. Once..

I have been registered with this practice for five years since relocating to the area. The experience has been inconsistent, with appointment availability and clinician quality varying considerably...

Yes, it can be quite difficult to get an appointment sometimes, but on this occasion a clinician called me and said they needed to see me. This was during the pandemic, and I found out later I had a..

The receptionist appeared to exceed the scope of their role.

Whenever assistance is needed, the team demonstrates a willingness to provide support.

The clinical staff at this practice have been disappointing throughout my care. The reception team's manner has been unhelpful and dismissive. Accessing appointments with clinicians has proven..

I would advise against registering at this practice. I have attended on multiple occasions with a family member who had a health concern, and the treatment provided was limited. I felt that the care..

The situation appears to be deteriorating, with much of the team operating on a part-time basis. There is currently limited availability of certain clinicians, and it seems the nursing staff are..

This practice has been disappointing in my experience. Appointments are difficult to obtain, and there is a tendency to redirect patients to the pharmacy for medication rather than providing direct..

I have found my healthcare provider to be very competent, however the appointment booking process is frustratingly difficult. I have been experiencing concerning symptoms and have made multiple..

I contacted the practice today to inquire about the status of some test results I was expecting to receive. The receptionist indicated that results cannot be viewed through the NHS app, though I..

Extended wait times before your appointment

The service provided was extremely disappointing, with significant difficulties in obtaining appointments and lengthy waiting times just to reach someone on the phone. When contact was finally made,..

It is extremely difficult to obtain an appointment due to persistent phone line issues, with the line frequently being busy or disconnecting. Considerable effort was required to successfully reach..

Attempted to contact the practice yesterday and was informed that no appointments were available, with instructions to call back at 8 the following morning. I was also told that same-day..

This has been the poorest GP practice experience I've had. I'm planning to switch to a different practice, even if it means travelling further. The appointment availability is severely limited..

This practice has significant issues with appointment availability and turnaround times. It took a week to see a clinician, and there were errors with the initial prescription that required..

This is the worst GP practice I have ever attended. Appointment availability is severely limited, with waits extending many months into the future. The location presents significant challenges –..

I have significant concerns about this practice's approach to medication management. When a hospital specialist initiates a medication, I believe it should be their responsibility to determine..

Attempting to call at the opening time of 8am results in a constantly engaged line, and when you finally get through there are no available appointments, with staff suggesting you try again the..