JP

Jane P. 5 years ago • From Google

Rating

Bad

Phone lines constantly busy and impossible to reach

It is difficult to reach anyone by telephone at this practice. I have been unable to set up online access to patient records. Arranging an online appointment for my family member is not possible through any advance booking system - the only way to secure an appointment is to call at 8am each morning alongside many others attempting to book for the same day. While I recognise the dedication of NHS staff during challenging periods, this appointment system feels inefficient. It creates unnecessary stress and makes it harder for those who genuinely need medical attention to connect with a GP.

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