Cruddas Park Surgery

Terrible experience. I attempted to contact the practice multiple times without success, as the line was consistently unavailable during what should have been normal operating hours on a weekday..

The telephone staff were quite rude, particularly one individual. They did not seem to listen to my concerns and appeared unwilling to relay messages to the doctor. When the doctor called regarding..

My experience at the surgery today was excellent, with outstanding care and attentiveness throughout my visit. I was very grateful for the professional service I received.

Following discharge from hospital, I was advised to attend a follow-up appointment for post-operative care. Unfortunately, the surgery failed to attend this appointment as scheduled. When I..

I have been seeking mental health support but have encountered repeated reasons why it cannot be provided. Despite my willingness to receive help, I have not been able to access the assistance I..

I found the phone booking process quite frustrating. During the call, the receptionist used an unusual way of stating a date that I didn't immediately understand. Despite my apparent confusion,..

The telephone service appears to be consistently difficult to access throughout the day. Attempting to reach someone by phone proves to be a frustrating experience.

I have consistently had positive experiences throughout my many decades of attending this practice and its former location. The medical professionals here work diligently with the resources..

I found this surgery to be unreliable overall. The telephone line appears to be constantly busy throughout most working days from mid-morning onwards. Apart from one clinician who is no longer..

I'm very pleased with the recent service provided by the surgery. All of the clinical team and support staff have been extremely helpful. I would like to express my gratitude to everyone involved...

The staff members are consistently welcoming and eager to assist, demonstrating politeness and helpfulness throughout my visits. I truly appreciate their friendly demeanor and would certainly..

I have had negative experiences with one of the doctors at this practice, having attended two appointments where I found the manner to be quite unpleasant. It seems unfortunate that the attitude..

This practice fell significantly short of my expectations.

This practice fell short of expectations. I received a diagnosis that did not accurately reflect my health concern, and during my visit I was asked to provide multiple blood samples when only one..

The facility was well-maintained, the clinical staff were supportive, and the healthcare professional was approachable and provided useful assistance.

Felt that the medication options provided were not satisfactory.

It is extremely difficult to reach the practice by telephone. The surgery appears to create barriers that discourage patients from voicing concerns about their experiences with healthcare services...

Attended this practice through a particular scheme and found the doctors to be excellent. Had consistently positive experiences and no issues to report.

The medical team provided care that did not meet expectations, with concerns about accuracy in assessments and documentation. There were worries about how information was being shared with external..

The reception team were delightful, and I received care from two excellent healthcare professionals who provided outstanding service.