Cruddas Park Surgery

The telephone staff were quite rude, particularly one individual. They did not seem to listen to my concerns and appeared unwilling to relay messages to the doctor. When the doctor called regarding..

It feels futile to contact the surgery as they simply ask what you think should be done rather than providing their own assessment. The clinical staff seem unmotivated in their approach. If you're..

The facility was well-maintained, the clinical staff were supportive, and the healthcare professional was approachable and provided useful assistance.

I have consistently had positive experiences with the team at this surgery, finding them to be consistently supportive and accommodating.

The medical team provided care that did not meet expectations, with concerns about accuracy in assessments and documentation. There were worries about how information was being shared with external..

I wanted to express my gratitude to the whole team and the various former medical and healthcare practitioners who came back to assist during the recent health crisis. I'm truly appreciative of..

Terrible experience. I attempted to contact the practice multiple times without success, as the line was consistently unavailable during what should have been normal operating hours on a weekday..

I found this GP practice to be extremely frustrating to deal with. The telephone system is very difficult to navigate, as there appears to be no queuing system in place, which means calls are simply..

I'm very pleased with the recent service provided by the surgery. All of the clinical team and support staff have been extremely helpful. I would like to express my gratitude to everyone involved...

Apart from one clinician, my experience has been excellent. I have no complaints about this practice whatsoever. The medical staff are highly professional and courteous, and have provided me with..

The reception team at the practice were friendly and provided excellent assistance when I joined as a new patient.

Once more, I found the receptionist's manner to be quite disappointing. I rang to confirm that the pharmacy had my prescription ready, only to be informed that I had apparently been enrolled in a..

I have been a patient at this practice for over three years and have consistently had a positive experience. However, when I recently contacted the practice to request some information, I found the..

I called early in the morning only to be told the surgery was not yet open, then found the line continuously busy for an extended period afterwards. It proved extremely difficult to secure an..

POOR EXPERIENCE WITH APPOINTMENT BOOKING I have visited on several occasions, and each time I have found it challenging to secure an appointment by telephone. Despite having the correct contact..

This practice fell significantly short of my expectations.

I have found it very difficult to secure appointments at this practice. When I recently attempted to book a consultation, I was informed that the earliest available slot with my preferred clinician..

I have been a patient at this practice for many years and have found the service to be disappointing. The reception staff have not met my expectations. I recently discovered that another local..

I am writing to express my concern regarding the care my young infant received during a recent appointment. My child had been unwell for an extended period, with symptoms becoming progressively..

This practice fell short of expectations. I received a diagnosis that did not accurately reflect my health concern, and during my visit I was asked to provide multiple blood samples when only one..