Palace Surgery

I have to say that I am so happy with the service I receive from this surgery, especially the reception team and the rest of the staff who are always helpful in assisting me with managing my health..

The reception staff member at this surgery is among the most helpful NHS professionals I have encountered. They consistently work to address requests and concerns with speed and efficiency. They are..

Similar to previous feedback, the service at this practice has been disappointing and frustrating. Although the practice appears to be operating, the telephone lines remain unavailable. I have..

I wanted to share a positive experience after noticing several critical reviews. I contacted the practice this morning requesting an appointment, and a clinician returned my call within a couple of..

The medical professionals at this practice are exceptionally warm and approachable. They consistently make considerable effort to accommodate urgent same-day appointments for myself and my young..

Very mixed experiences here, temperamental staff but I found the reception team extremely helpful.

This has been the most disappointing GP experience I have encountered. The telephone service is extremely difficult to reach, with calls going unanswered consistently. On one occasion, I waited over..

I have been attending this practice for many years. The clinician I see is excellent, demonstrating thoroughness and a reassuring manner. The premises are well-maintained and hygienic, with all team..

I have nothing but good things to say about this practice who have cared for my family. In particular, a member of the nursing staff who looked after both myself and my newborn in the early weeks..

The medical team can be variable, but the receptionist staff member was excellent and very professional. I also found one of the doctors to be helpful.

An accessible and helpful practice with excellent staff throughout, from the front desk to the clinical team. I would gladly suggest this surgery to those seeking a new healthcare provider.

Positive experience with the practice overall. The clinical staff provided good care, and scheduling an appointment was straightforward. There were occasional minor delays to appointment times, but..

I found the standard of service to be disappointing. The reception team appeared to lack sufficient knowledge for their role, and there seemed to be gaps in understanding of NHS procedures at all..

I consistently have positive experiences at this practice, as booking appointments is straightforward and the clinical staff are invariably courteous and supportive.

Every time I attempt to contact the practice by phone, the automated message indicates that the surgery is closed!

I have consistently received outstanding service at this practice over more than a decade. Every member of the team, including administrative staff, clinical nurses, and medical professionals, has..

The doctor I saw was fantastic.

I scheduled a GP telephone appointment with a designated two-hour window for when the call would come through. The wait to secure this appointment was considerable, and unfortunately the call never..

I would not recommend this practice, particularly for families with children. The reception staff were unhelpful and discourteous. I experienced concerns regarding the accuracy of clinical..

The clinician I saw was exceptionally patient, very welcoming, and I have to say they were the nicest doctor I've ever encountered at this practice.