AL

Alexandre L. 5 years ago • From Google

Rating

Bad

Phone lines constantly unavailable and dismissive responses

This practice has significant issues with accessibility. The phone lines are frequently unavailable, and when calls are answered, appointments are rarely offered. I have been unwell for an extended period and experience considerable anxiety about contacting the surgery. The consultation experience is unsatisfactory, with concerns dismissed and limited explanations provided regarding test outcomes. The reception staff interactions have also been unhelpful and unwelcoming.

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