Heywood Health

I have been attending this practice for five decades and whilst there have been numerous changes over the years, one constant has been the willingness of the team to go the extra mile to assist..

I have updated my review. I cannot express enough gratitude to the clinician who assessed my daughter and the healthcare professional who assisted her into transport and ensured her wellbeing. She..

The practice seemed reluctant to provide assistance and appeared to prioritise minimising their involvement.

Excellent service with a very pleasant team.

It is extremely difficult to obtain an appointment at this practice. I was advised to call at the start of the day to try to secure a slot if one becomes available. The practice recommends booking..

Attended an appointment today with my daughter regarding concerns following her surgical procedure. The staff were pleasant and welcoming, and the clinician was kind and supportive. I felt reassured..

I only leave one star so I can submit a review. The reception team here are genuinely helpful and make a real effort to assist patients, however I have had a disappointing experience with one of the..

Unable to secure an appointment at this practice. The reception experience was disappointing overall. The staff at the desk appeared dismissive and asked overly detailed questions about the reason..

Unable to arrange a blood test through this practice. I was informed that I could obtain empty sample containers and have the testing completed at the hospital instead. This approach seems to offer..

It is extremely difficult to obtain an appointment at this practice. I have followed their guidance by calling from opening time, however by the time my call was answered, all available slots had..

Excellent surgery that consistently provides me with wonderful care whenever I require their services. I would strongly suggest them to others.

I frequently experience long wait times on the phone only to be informed that all available slots for that day have been filled. When I do manage to book an appointment, the experience tends to be..

The staff here are friendly and caring, delivering excellent care. My grandmother had a wonderful experience with the clinicians at this practice. I would happily recommend this surgery to others.

I experienced chest discomfort during my visit to the surgery. I was quickly assessed and received appropriate medical attention. The care I received whilst awaiting transport to hospital was..

Our elderly family member had a fall in the garden, which was a distressing experience for those of us who witnessed it. We are deeply grateful to the team at the surgery for the compassion and..

I previously left a positive review several years ago regarding the care received. However, my recent experience has been disappointing, particularly around obtaining repeat prescriptions. I have..

The experience fell short of expectations. The wait extended considerably beyond the scheduled appointment time, and it appeared that other patients who arrived after me were seen first. The..

I have experienced some health concerns over the past year and a half, and the team at this practice has been wonderful. They have demonstrated both professionalism and compassion throughout my..

It was a pleasure to see the clinician today and was a pleasant visit.

Disappointing experience overall. The situation continues to deteriorate. Accessing appointments is extremely difficult. The automated telephone system is frustrating, and by the time you speak to..