Dunelm Medical Practice
Gladys M. 3 years ago • From Google
Excellent
Phone lines get busy but staff are genuinely caring
During my visits to the practice, I have consistently had positive experiences. When attempting to book appointments by telephone, the lines tend to be quite congested, particularly during morning times. On one occasion, after spending a considerable amount of time in accident and emergency, I attended the surgery where my son received prompt attention. A follow-up call was made afterwards to check on his progress, which was a thoughtful gesture. The nursing staff I have interacted with have been considerate and approachable. The nurse practitioner demonstrated care and made the examination process straightforward and comfortable for my son. The reception team have been accommodating in rearranging my appointments to ensure I was able to attend important appointments. I appreciate the support provided throughout.
The clinician at our practice has consistently demonstrated patience and compassion towards me, my family members, and my relatives. We greatly appreciate their professionalism and kindness..
Dunelm Medical Practice
Thomas C.
I have consistently had a positive experience at this practice. I am typically able to secure an appointment on the same day, and the team members are always welcoming and supportive. Even though I..
Dunelm Medical Practice
Mary G.
Multiple generations of my family have been extremely pleased with this practice and the entire team. We have consistently received outstanding care, with the ability to secure appointments promptly..
Dunelm Medical Practice
Angela A.
My child has experienced ongoing ear problems over the past two years, requiring multiple medications and clinic visits. On several occasions, we were advised that a specialist referral would be..
Dunelm Medical Practice
Gladys M.
During my visits to the practice, I have consistently had positive experiences. When attempting to book appointments by telephone, the lines tend to be quite congested, particularly during morning..
Dunelm Medical Practice
Naomi M.
The reception staff appeared unhelpful and dismissive of concerns, often seeming to override clinical judgment. The practice has experienced frequent changes in GP personnel, which has been..
Dunelm Medical Practice
Chris G.
I've never experienced any issues with this practice, and on the rare occasion when a member of reception staff seemed a bit curt, I understand that's understandable given the nature of the role. I..
Dunelm Medical Practice
Keith K.
Excellent team members. Welcoming and well-organised. Hygienic and properly looked after premises.
Dunelm Medical Practice
Jack S.