Gorton Medical Centre
Rowy R. 4 years ago • From Google
Bad
Phone lines hard to reach, slow results
I have been waiting considerably longer than expected for laboratory results from a urine sample to be returned, despite the test itself being relatively straightforward. Additionally, there has been a delay in receiving a prescription for antibiotics. I found it necessary to visit the surgery multiple times in person, as telephone contact proved difficult to establish. The reception staff indicated they would contact me once the prescription was ready, but this call did not materialise. When my mother contacted the practice to lodge a formal complaint, it was then revealed that the prescription had actually been issued the previous day.
This practice did not meet my expectations.
Gorton Medical Centre
Ali H.
This healthcare professional is excellent at their work. They make a genuine effort to identify the underlying cause of health concerns before recommending treatment. A truly outstanding practitioner.
Gorton Medical Centre
John S.
Have had a consistently positive experience over many years. Perhaps I'm just fortunate? The telephone system can be inconvenient, though visiting in person works well. The front desk staff are..
Gorton Medical Centre
Amber K.
It is extremely difficult to reach the practice by telephone. Getting an appointment in the current month appears nearly impossible, even when visiting in person to book. Given that clearly many..
Gorton Medical Centre
Fatlinda L.
Very kind and very professional staff member 👏
Gorton Medical Centre
Roxyarnie R.
Initially provided a low rating, however the practice has demonstrated considerable improvement throughout the past year. Optimistic that this positive trajectory will be sustained.
Gorton Medical Centre
JOHN B.
I have been attending this surgery since 1988 and have witnessed various changes among the clinical and administrative staff over the years. I can genuinely say that throughout this entire period, I..
Gorton Medical Centre
Bethany N.
I would rate this experience even lower if possible. I have found my medical care here to be deeply unsatisfactory. Obtaining an appointment is extremely difficult, and when one is secured, the..
Gorton Medical Centre
Muhammad N.
No wonder the reviews are already so low. If there were an option to give less than 1 star, I would have chosen that. Unfortunately, the service is very poor except for the clinical staff, who are..
Gorton Medical Centre
Viktorija H.
The receptionist was quite impolite when answering the phone and came across as unhelpful. If someone is feeling stressed, it might be better for them to take a break rather than continue working..
Gorton Medical Centre
isaac l.
The practice does not respond to inquiries, and when visiting in person, staff direct patients to book an appointment or apply online, though the online application process is unclear. I have been..
Gorton Medical Centre
Blood W.
I experienced a significant health condition approximately four months ago, during which I required emergency hospital care on three separate occasions. The associated pain has been severe and..
Gorton Medical Centre
afeey a.
The service was disappointing and I found the staff to be unwelcoming, particularly those at reception who displayed unhelpful behaviour. When I called requesting an urgent appointment, I was told..
Gorton Medical Centre
mª m.
The telephone service is unavailable and the website does not provide access to book appointments.
Gorton Medical Centre
Denise P.
The receptionist displayed a lack of courtesy and politeness during my interaction. Their manner came across as dismissive and unhelpful. It's understandable that patients may respond negatively..
Gorton Medical Centre
Siratt S.
The receptionists and nursing staff make genuine efforts to assist patients, however my experience with one particular clinician was disappointing. I found them to be unhelpful and dismissive during..
Gorton Medical Centre
Levi (.
Excellent team members, particularly those working at the front desk. The setting is peaceful and well-maintained. I have consistently received courteous, dignified and respectful treatment..
Gorton Medical Centre
Ella M.
I had an excellent experience at Gorton Medical Centre today. The healthcare professional I saw was outstanding, demonstrating professionalism and genuine compassion throughout the appointment. I'm..
Gorton Medical Centre
Ishrat S.
Why is there no one picking up the phone? How can anyone manage to book an appointment with a GP when calls aren't being answered? The line keeps ringing without response and frequently disconnects...
Gorton Medical Centre
Savana B.
I contacted the practice last month to arrange an appointment regarding supplements during my pregnancy. The earliest available slot was not for several weeks. I found this waiting time to be quite..
Gorton Medical Centre
Alice V.