Sandra R. 4 years ago • From Google
Poor
It has been extremely challenging to reach the practice by telephone, and obtaining an appointment once contact is made proves equally difficult. There appears to be a lack of attentiveness to concerns raised, with symptoms not receiving adequate consideration. This frustrating experience has led to multiple instances of abandoning attempts to access care.
Paul J.
2 years ago Avoid calling to book an appointment and opt for the online consultation service instead, which works brilliantly. You can submit your request online and typically receive a response the following..
John W.
4 years ago It has been very difficult to make contact with the practice. Despite registering and attempting to reach someone by phone on multiple occasions, I have been unable to speak with anyone. My spouse..
Robo R.
3 years ago I have experienced significant difficulty in securing an appointment over an extended period of time.
Michael G.
4 years ago I have never encountered such disappointing service anywhere. The telephone line is difficult to reach during the designated prescription slot window, and when prescriptions are left in the drop-off..
Josh G.
3 years ago I have decided to change to a different practice as my experience has deteriorated significantly. The service was previously satisfactory, but the quality has declined considerably and has been..
Wild S.
4 years ago It has been frustrating attempting to contact this practice.
Teresa S.
6 years ago The reception team provided an unsatisfactory experience. They were unhelpful and appeared indifferent to my concerns. I have been without an essential medication for approximately a week due to the..
Stephanie W.
3 years ago The practice was once an excellent service, but it has deteriorated significantly. I would hope you don't find yourself needing to rely on it during an illness.
warren t.
3 years ago The practice could improve their telephone responsiveness.
Gemma P.
9 months ago Switching to this practice has been transformative for me. I feel genuinely heard and respected rather than having to struggle to get my concerns taken seriously, which was my experience elsewhere..
gareth f.
3 years ago Poor service experience with an unhelpful approach to appointments. The practice does not offer advance booking or same-day availability. Staff absences seem frequent, and the reception team came..
Jeane A.
5 years ago I have been a patient at this practice since its establishment at this location, and previously at its former site. Throughout my time here, I have consistently received excellent care. I have been..
Ryan R.
4 years ago Best of luck if you find yourself needing to visit this practice.
Debora L.
4 months ago The team members are approachable and consistently provide excellent assistance and support.
Alison M.
one year ago I have been a patient at this practice since its inception and can genuinely say I have never experienced any problems. When I required assistance and guidance recently, the level of service..
Mary S.
one year ago I have no complaints about this practice. The team has been genuinely supportive and empathetic throughout my care. I've felt heard and valued during my appointments. I'm currently receiving..
Marcus R.
6 years ago Quick appointment availability and straightforward access to consultations.
vic J.
3 years ago Friendly and supportive team members who always greet you with warmth, even in a challenging setting. All staff members, including clinical and support personnel, were attentive to my needs. I..
Gdad. G.
2 years ago Whenever I have required assistance, the practice has consistently provided support. The reception team has always paid attention to my concerns and the clinical staff have made time to listen and..
jayne H.