WB

Wreckiit B. 4 years ago • From Google

Rating

Bad

Phone lines impossible to get through on

Disappointing Experience Like others have mentioned, contacting the practice is extremely difficult, with calls often going unanswered or not being picked up at all. I found the initial assessment to be inaccurate, as when I sought a second opinion through alternative NHS services, the findings were notably different and more serious than what was initially indicated. My partner also experienced delays with medication, as the practice took over two weeks to process a prescription request to the pharmacy, during which time there was no communication. The overall impression was one of indifference and lack of engagement with patient needs. We have since transferred to a different practice. It appears that unless a situation is genuinely urgent, the practice shows limited willingness to help. I would recommend considering other options for your healthcare.

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