49 Marine Avenue Surgery

After nearly four decades as a patient at this practice, and having registered my spouse and child with them as well, we have all decided to move elsewhere. The service was once welcoming and..

The practice offers prompt appointment availability, with dependable reception staff and clinicians who maintain professional standards. Medication requests are consistently fulfilled within..

This practice has been very frustrating to deal with. Attempting to obtain assistance and clarification has proven extremely difficult. I have found the reception team to be unhelpful, and they seem..

The reception team are excellent, however once prescriptions are transferred to the pharmacy department, the experience becomes quite difficult. The staff there come across as unfriendly,..

The reception team were very accommodating when I had a question, and they gave me accurate information along with helpful guidance on the best way forward. Much appreciated.

It took some time to reach someone by telephone, but I was able to speak with a receptive member of the reception team who assisted me in making contact with a relevant family member to ensure..

The critical feedback regarding this practice does not align with my own experience. I have consistently found the clinical staff to be extremely supportive and the front desk team demonstrate..

I appreciate the surgery's assistance in arranging for my prescription to be sent to a pharmacy in a nearby town through the electronic prescription service while I was away dealing with a temporary..

I have found it very difficult to get through to this surgery by phone. I have been trying to reach them over several days without success. Additionally, I received an appointment notification..

Excellent service, couldn't ask for more helpful support.

The reception team are wonderfully supportive and have shown great patience throughout my visits, and I'm very grateful for their assistance. The clinical staff have been excellent and always..

I don't agree with all the critical comments. This practice has been my healthcare provider for nearly four decades, and throughout that time—from initial appointments through to consultations with..

I relocated from Scotland and registered at this new medical practice. I've attended two appointments and managed to secure both on the same days I made my requests. The front desk team were..

The team here are genuinely supportive and the appointment booking process is efficient and straightforward. I'm pleased I made the switch to this practice, as the reception staff are particularly..

Our family has had a wonderful experience at this surgery in every respect. The team demonstrates impressive responsiveness and genuine attentiveness, maintaining these standards despite their..

This practice was once an excellent surgery several years ago. Currently, the standard of care falls significantly short of expectations. Issues have included blood test results from an earlier year..

I rarely leave reviews, but given how challenging it currently is for many people to secure appointments and access medical care, I felt compelled to praise this practice. Whenever I've required an..

Hoping this review might prompt some resolution or a response from the practice management. This practice has been deeply disappointing. I attended an appointment a couple of weeks ago and was told..

We have decided to switch to a different practice as the phone lines are frequently difficult to reach. The reception team appears to provide only basic assistance and doesn't go the extra mile when..

The staff were unhelpful and discourteous, and seemed unwilling to prioritise an appointment for a young child.