East Park Practice

My partner has been experiencing significant abdominal discomfort for a couple of months now. Whenever we have attempted to arrange an appointment, the reception staff have been unhelpful and..

The reception staff were very helpful, however after waiting a week to see the GP, I was disappointed to be told that nothing could be done for my condition and was advised to call emergency..

In my opinion, this practice is average. The staff are courteous and make an effort to assist, and you can typically secure an appointment if you call right when the lines open, however obtaining an..

The service fell short of expectations and I believe the practice warrants further scrutiny.

Contacting this practice for an appointment feels unnecessarily difficult and time-consuming. You would likely receive a faster and more helpful response through alternative means. The reception..

Excellent experience with a highly competent team

I've found the staff to be quite good overall, however I'm disappointed by the difficulty in reaching the practice by telephone since the relocation. Previously this wasn't a problem, but now I'm..

Update..still unable to reach anyone after another week has passed, I've exhausted my medication supply and needed to obtain an emergency prescription via NHS 111... Since relocating, the practice..

I have found the staff to be helpful, however contacting the practice by telephone has proven quite challenging. On two separate occasions this week, I experienced lengthy waiting times of..

The practice provided minimal assistance with my concerns. The reception staff were unhelpful and displayed a dismissive attitude throughout my visit.

It's incredibly frustrating trying to arrange an appointment here. The system really needs improvement, especially when patients may be dealing with serious health concerns.

You should be ashamed of the way you treat your patients; you are in the wrong job with no compassion or empathy. You are arrogant and rude, and you don't allow your patients to express themselves..

It has been difficult to obtain available appointment slots at this practice.

I found this practice to be quite disappointing overall.

I spent over an hour waiting on the phone attempting to book an appointment for my child, only to be advised to visit a walk-in centre instead.

Attempted to book an appointment with a doctor for the first time in quite a while. However, I was informed that due to staffing constraints, there were no available slots and that I would receive a..

I sought assistance with gradually reducing my medication following a surgical procedure, approximately three weeks into my recovery, and mentioned that I was experiencing anxiety. The approach..

Utterly frustrating. It's nearly impossible to secure an appointment despite calling first thing in the morning when you're among the first callers, yet there are consistently no slots available...

The practice was difficult to reach by telephone during morning hours when attempting to book an appointment. Once contact was eventually established, I was offered an appointment several weeks away..

The reception staff seem to believe they know best. Getting an appointment feels like a frustrating process. Overall, quite disappointing.