TM

Tim M. 3 years ago • From Google

Rating

Bad

Phone lines impossible to reach here

I have struggled to secure appointments over the past several years due to difficulty reaching the practice by telephone. Today I experienced a particularly frustrating situation where I waited an extended period on hold only to be disconnected. I then visited the practice in person hoping to book an appointment at the reception desk, but was informed this was not possible. Despite explaining that my matter was not time-sensitive and there was flexibility around timing, the receptionist's approach felt unhelpful and obstructive rather than accommodating. This experience has led me to decide to register with a different practice.

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