ST

Steve T. 7 years ago • From Google

Rating

Bad

Phone lines make booking appointments difficult here

If you prefer to speak with someone when you call, you may want to consider an alternative practice. This approach does appear to ease the workload for clinical staff, though it does make securing appointments more challenging. To add to this: the experience of accessing care when unwell feels frustrating and inadequate. When dealing with a respiratory illness that isn't improving, being required to call at a specific time each morning for the possibility of an appointment rather than booking in advance is an unsatisfactory system. The overall service experience has been disappointing.

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