Bridge View Medical Group

Avoid this practice if you can! Appointment availability is extremely limited and difficult to access. Receptionists inform you that no appointments are available, yet still inquire about your..

If you cannot provide appropriate care and attention to a long-standing elderly patient who has made the effort to visit the practice in person, this raises serious concerns about the standard of..

I have been waiting an extended period to receive an appointment regarding my ongoing health concern that remains unaddressed.

Outstanding experience throughout my visit, from the moment I arrived at reception through to my consultation with the clinical team.

Attempting to book an appointment by calling at opening time appears to yield no available slots. I was advised that online consultations are available through the website with a response expected..

I have been a patient at this surgery for a considerable time, since its earlier location. The standard of care has diminished progressively over the years. Although there are capable clinicians..

Attempted to contact the practice regarding a pharmacy change but was unable to reach anyone.

It was extremely frustrating attempting to secure an appointment, as the process proved nearly impossible. After spending considerable time on hold, I was informed that all available slots had been..

It has been quite frustrating to experience difficulties accessing the practice today. After attempting to reach the surgery from early morning, I found myself waiting in a lengthy telephone queue..

If I could, I would give no stars at all. I have been attempting to secure an appointment for an extended period, and I have found it challenging to progress beyond the initial contact stage. All I..

I spent two days attempting to secure an appointment. On both occasions, I was instructed to call back the following morning at 8am. I followed this guidance and eventually got through after waiting..

I have been unable to obtain an appointment with a doctor since the pandemic began, which has been extremely frustrating. Access to medical consultations has proven to be very difficult.

I have been a patient at this practice for a considerable time, but my experience has deteriorated to the point where every interaction feels burdensome. Obtaining an appointment is difficult, and..

Disappointing experience. When I called at the designated time to arrange an appointment, I was informed there was a queue of people ahead. I waited patiently, but the call disconnected after..

Lengthy telephone waits for booking appointments, sometimes resulting in disconnections, occur regularly despite improvements to the phone system. Some team members appear disengaged when handling..

An excellent medical practice with genuinely caring staff members. I felt welcomed and valued throughout my visits rather than being treated as a burden. I'm very grateful for the support provided.

It has become increasingly difficult to secure an appointment since the practices merged. The experience has been disappointing, and I am considering finding alternative healthcare provision.

I attempted to contact the practice on multiple consecutive occasions to discuss a medication refill. On each attempt, I experienced lengthy hold times exceeding an hour before the call..

Several weeks ago, I experienced considerable difficulty when attempting to arrange a repeat prescription by telephone. After spending a lengthy period trying to reach someone, I eventually..

I have consistently had positive experiences at this practice. I have found it particularly straightforward to arrange appointments for my children. The clinicians I have consulted have also been..