Gorton Medical Centre
David F. 4 years ago • From Google
Bad
Phone lines nearly impossible to get through
I have been attending this practice for a number of years and have found some clinicians to be excellent. However, I have had very different experiences with others, who I felt were unhelpful and lacked good communication skills. Currently, I am experiencing significant difficulty when trying to contact the practice by phone. Today alone I attempted to call on numerous occasions without success. The phone lines are extremely hard to reach, making it feel nearly impossible to get through. I also had a concerning experience recently when I tried to discuss a health matter with one of the clinicians. I felt the conversation was handled insensitively and was ended abruptly, with a promise that another clinician would follow up with me. Several weeks have now passed and I have not received this callback. I am disappointed with how this matter was managed and am concerned about the overall standard of care and communication at the practice.
I had a very negative experience at this surgery. During one appointment, I felt that medication was prescribed without proper test results being reviewed first. I also experienced a lengthy wait,..
Gorton Medical Centre
Siduduziwe N.
I find myself struggling to articulate my experience at this practice. It was quite disappointing overall.
Gorton Medical Centre
Pipinka P.
This appears to be a very poorly rated surgery experience.
Gorton Medical Centre
typical c.
I have been a patient at this medical practice for many years and received a letter stating that I needed to contact them to verify my details or risk being removed from their patient list. As..
Gorton Medical Centre
lan r.
The primary care service appears to offer limited value in terms of contributing to the development of the UK healthcare system. I have concerns about the effectiveness of primary care provision..
Gorton Medical Centre
Alice V.
This practice did not meet my expectations.
Gorton Medical Centre
Ali H.
This healthcare professional is excellent at their work. They make a genuine effort to identify the underlying cause of health concerns before recommending treatment. A truly outstanding practitioner.
Gorton Medical Centre
Andrew W.
This medical practice does not meet expectations and I would recommend looking elsewhere. I have concerns about staffing practices at this location. I believe one clinician has been working across..
Gorton Medical Centre
Gemma W.
My father is receiving end of life care. Initially, the practice indicated that a particular medication would not be provided due to cost considerations during his end of life treatment. I have been..
Gorton Medical Centre
Vicki R.
Every time I book an appointment, it seems to get cancelled or I receive a message that the surgery is closed on that day. This has been happening consistently for quite some time now. I've also..
Gorton Medical Centre
Nostradamus 1.
Spending extended periods trying to reach the practice by telephone would be more tolerable if the experience upon connection was courteous and professional. The overall service has been deeply..
Gorton Medical Centre
Sumra A.
It took considerably longer than expected to complete the registration process, requiring multiple submission attempts through different application methods before the matter was resolved.
Gorton Medical Centre
Max B.
The reception staff member was unhelpful and displayed poor customer service. I would hope to see improvements in this area.
Gorton Medical Centre
Muhammad N.
No wonder the reviews are already so low. If there were an option to give less than 1 star, I would have chosen that. Unfortunately, the service is very poor except for the clinical staff, who are..
Gorton Medical Centre
Christine B.
My husband recently had an appointment at the hub where he was seen by a clinician who was excellent with us and explained his results in great detail very clearly, putting him at ease. It's just a..
Gorton Medical Centre
PEPPART S.
This practice consistently demonstrates professionalism and a genuine commitment to patient care. The team members are welcoming and friendly upon each visit, with reception staff particularly..
Gorton Medical Centre
Adam Y.
I attempted to schedule an appointment by calling early in the morning. When I rang, there was a significant delay before anyone picked up, and the person who answered indicated they were having..
Gorton Medical Centre
Jean P.
I had a deeply disappointing experience at this practice. The clinical staff displayed unprofessional behaviour during my visit, speaking in a manner that lacked compassion and understanding...
Gorton Medical Centre
Usman A.
The reception team seemed unaware of appointments when we contacted the practice or arrived for visits. We were frequently told to return at a later time due to lunch breaks, and on other occasions..
Gorton Medical Centre
Shabnam U.
I recently had the privilege of receiving treatment at this practice, and I am truly impressed by the exceptional care I experienced. From the very first appointment, the clinician demonstrated..
Gorton Medical Centre
Fiza A.