AJ

Angie J. 3 years ago • From Google

Rating

Average

Phone lines need urgent improvement

I have been associated with this practice for many decades. Although I relocated several years ago, I have frequently needed to liaise with the surgery regarding a family member's care in the area. I have found the current system to be disappointing. While there are numerous areas of concern, my primary frustration is with telephone accessibility. Waiting extended periods before calls are disconnected is unacceptable and has occurred repeatedly, including when attempting to reach the pharmacy.

Ayton & Snainton Medical Practice

2 years ago

Thank you for your feedback. We are aware that there are issues with our telephone system which have been raised with our phone service providers, and should hopefully be rectified in the near future. We would be interested to hear from you about any other concerns you may have with our service. Please contact us using the following link https://florey.accurx.com/p/B82063 Thank you for taking the time to raise your concerns.

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