Teams Medical Practice
Sam S. one year ago • From Google
Bad
Phone lines open late, appointments hard to get
I relocated to a different practice, though my family members continue attending here. It's worth noting that calling just after the opening time seems to work better, as the phone lines appear to have a slight delay in becoming available. If you call too early, you may experience disconnection and find yourself significantly further back in the queue when you try again. The team members are genuinely excellent, however the way appointments are managed leaves much to be desired.
The receptionist's manner was disappointing and left a negative impression.
Teams Medical Practice
Pop F.
It is extremely difficult to obtain an appointment at this practice. My partner called at the designated time and was positioned 28th in the queue, yet by the time the call was answered, there were..
Teams Medical Practice
steven s.
Excellent healthcare team across all roles!
Teams Medical Practice
Carol C.
This practice used to provide excellent care, but I'm now finding it very difficult to secure appointment slots. I'm quite disappointed with the current situation.
Teams Medical Practice
Annmarie F.
The reception staff came across as unwelcoming and unhelpful during my interactions with them. Their demeanor was quite negative. However, my healthcare provider was pleasant and approachable.
Teams Medical Practice
June S.
We find the clinical staff to be lovely and approachable, while the reception team are very helpful and do their best to assist us.
Teams Medical Practice
KJ K.
The shift to the online consultation system has been disappointing. I recognise that the clinical team have heavy workloads, but the current callback arrangement is impractical for me. Waiting by..
Teams Medical Practice
Liz L.
This practice stands out as one of the finest in the region and potentially beyond. Having been a patient for over two decades, I have consistently received excellent care from the clinical and..
Teams Medical Practice
nur a.
My experiences at this practice during and following the pandemic period have been quite negative. I found the staff to be discourteous and felt that the clinical care provided lacked the..
Teams Medical Practice
Natalie V.
It is quite challenging to secure an appointment at this practice.
Teams Medical Practice
Sandy S.
I've read quite a few negative reviews about this surgery, and I've encountered some disappointing experiences myself. However, I felt it was important to highlight that the reception team here are..
Teams Medical Practice
Gavin E.
I recently spent a considerable amount of time on hold only to be informed that I would need to ring back later as the lines were particularly busy. I found it frustrating that despite having..
Teams Medical Practice
KurdishState N.
I have encountered instances where members of the clinical team displayed behaviour that I found to be discourteous, lacking in empathy, and disrespectful. My experiences at this practice have been..
Teams Medical Practice
Jenny D.
How are people in their 80s supposed to manage making appointments when everything is conducted online? It's challenging enough at my age being required to use the online consultation system. But..
Teams Medical Practice
Sam S.
I relocated to a different practice, though my family members continue attending here. It's worth noting that calling just after the opening time seems to work better, as the phone lines appear to..
Teams Medical Practice
Helen M.
Excellent and compassionate healthcare team at this practice. Among the finest I have experienced.
Teams Medical Practice
John W.
The clinician demonstrated an insensitive communication style that I found concerning, and I believe their interpersonal approach with patients requires significant improvement. However, two other..
Teams Medical Practice
chris l.
The service was disappointing once more. The reception staff came across as dismissive, and the referral provided did not feel particularly helpful or effective.
Teams Medical Practice
Virginia W.
I have been a patient at this practice for eight years and have consistently found both the reception staff and clinical team to be polite and supportive.
Teams Medical Practice
ryan B.
I was prescribed medication for my physical symptoms along with an antidepressant, which I felt was an inappropriate approach. I have serious concerns about the quality of care at this practice as I..
Teams Medical Practice
Kath R.