Bridge View Medical Group

I have been waiting an extended period to receive an appointment regarding my ongoing health concern that remains unaddressed.

My family and I would like to sincerely express our gratitude and appreciation to the nursing staff and particularly the community care team who visited my spouse on a separate matter. While in our..

Excellent group of staff who are consistently supportive and accommodating.

Following an extended period with this practice, which has evolved considerably over time, I have made the difficult decision to leave as my trust in the practice's ability to address my healthcare..

It is very challenging to obtain appointment slots at this practice. Extremely frustrating experience.

This medical centre operates as a well-organised public health service that manages to maintain composure and attentiveness despite consistently high patient volumes. The team demonstrates genuine..

I was dissatisfied with the manner in which I was treated during my telephone interaction with the practice. The experience felt unproductive and I would not suggest this service to others.

The appointment booking system at this practice is extremely frustrating. I have been attempting to secure an appointment for more than a week, and on each occasion I am simply instructed to ring..

I have been trying to reach the practice by phone since early morning and have been unable to get through throughout the day. I am very disappointed with the decline in service quality and would not..

Several weeks ago, I experienced considerable difficulty when attempting to arrange a repeat prescription by telephone. After spending a lengthy period trying to reach someone, I eventually..

Excellent experience overall. The staff members were very helpful and friendly. The facilities were well-maintained and hygienic. The appointments ran punctually. Thank you.

Avoid this practice if you can! Appointment availability is extremely limited and difficult to access. Receptionists inform you that no appointments are available, yet still inquire about your..

The team here are welcoming and the clinical staff are pleasant and approachable.

The reception staff seem to take on a gatekeeping role that feels beyond their remit, determining which patients get appointments and which don't. It's frustrating to have to explain your symptoms..

Okay, so telephone lines do experience queues, and appointment availability typically ranges from same-day to two days ahead, with occasional periods of full capacity. Find me a practice that..

I have been a patient at this surgery for a considerable time, since its earlier location. The standard of care has diminished progressively over the years. Although there are capable clinicians..

Disappointing experience. When I called at the designated time to arrange an appointment, I was informed there was a queue of people ahead. I waited patiently, but the call disconnected after..

The appointment booking system feels outdated and extremely difficult to navigate. Calling at opening time yields no available slots. The only options available are same-day appointments or those..

I have not received appropriate care during my visits. I consistently see nursing staff rather than a doctor. When I presented with a persistent respiratory issue lasting several months, I was told..

Courteous, approachable, and consistently willing to assist.