Fusehill Medical Practice

When I arrived for my appointment, I discovered it had been registered under a different family member's name rather than my own. The receptionist's manner was quite curt and dismissive, and it was..

Extremely competent and supportive throughout the appointment.

My first time visiting Fusehill. I was seen at the scheduled time by a lovely healthcare professional. Made to feel very comfortable and at ease. Hope all my visits are as easy.

Attending an appointment for blood pressure monitoring and routine testing was a positive experience. The healthcare professional I saw was particularly supportive and helpful throughout the visit.

I was very satisfied with the care and service provided to me.

One of the most frustrating medical practices I have experienced in the UK. The primary issue is the difficulty in reaching them by telephone, particularly during early hours when attempting to..

Ordered medication through my usual pharmacy as I normally do. Still waiting for the practice to issue the prescription and nearly two weeks have passed. Contacted reception and was told a..

Attended a medical appointment today which was disappointing compared to previous experiences. The clinician seemed disengaged throughout the consultation and I felt my concerns were not being taken..

I contacted the practice to ask a straightforward question on behalf of my mother, but when I provided her name to the receptionist, I was told that wasn't her name on their system.

I have been attempting to secure an appointment for several days without success, being told repeatedly that no slots are available. The receptionist directed me to several options: an early..

I had a very concerning experience at this pharmacy. The customer service felt unprofessional and lacked compassion, which is particularly important when serving unwell or vulnerable individuals. I..

The practice consistently involves lengthy wait times, often extending beyond 40 minutes. The service experience has been disappointing. There appears to be frequent changes in clinical staff seen..

Extremely professional and supportive, resulting in complete satisfaction with the service provided.

The healthcare professional I saw was absolutely lovely! Kind and caring!

The nursing staff member was lovely. Very friendly and very helpful and didn't make me feel as though I shouldn't be there. Very happy.

Excellent experience. I was able to secure an appointment with the nursing staff very quickly after making contact. When I attended, I was seen promptly without any delay.

There was a delay of approximately 2 weeks before being seen, however the visit itself went smoothly once at the practice.

The appointment felt rushed and I was seen sooner than I felt ready for.

My young child was unwell and sent home from school, with a request for a medical assessment. I called at midday and was offered a telephone callback appointment. When the clinician rang back, they..

The team demonstrated courtesy and provided excellent assistance with a welcoming demeanor 👍 😀