Woodbridge Practice

The receptionist answered the phone in a courteous manner and arranged an appointment for the same day. I was seen by a healthcare professional who was warm and attentive, and provided a..

This practice provides a poor service that I find deeply unsatisfactory. I would encourage others to consider alternative options. Each time I request my repeat medications, they do not appear to be..

I have been consistently impressed by the efficient service provided by this practice for both myself and my family members. The clinical staff have demonstrated professionalism, respect, and..

Attempted to contact the practice multiple times today but the line was continuously engaged. This surgery feels like a frustrating waste of effort.

The front desk team demonstrated a manner that felt unwelcoming and unhelpful. Their approach to patient interactions lacked warmth and understanding, which was particularly concerning when dealing..

My partner attended an appointment this morning for a routine injection. Upon arrival, the receptionist's manner came across as unwelcoming and unhelpful. When my partner attempted to explain his..

Had my second appointment with the practice and received excellent care. The clinician took time to explain everything I needed to understand about my ongoing treatment plan. I was very impressed..

The practice is difficult to reach by telephone. The urgent appointment process could be significantly improved. I am considering switching to a different practice.

I called the practice earlier today seeking guidance and information. The staff member who assisted me was exceptionally kind and empathetic, demonstrating genuine understanding throughout our..

Outstanding service with a very helpful reception team. The practice previously had a challenging reputation, but the improvements made over recent years have been truly impressive.

The medical records from the previous practice were transferred to this surgery, but they cannot be located. My sister requires urgent medical attention and is unable to receive an appointment until..

This practice was previously excellent, but something appears to have changed. On a second occasion, I felt dismissed when I reached out for support. It's disappointing when you're unwell and simply..

The staff members were unhelpful and displayed poor attitudes throughout my interactions. Obtaining an appointment required an extended waiting period, and requesting a repeat prescription seemed to..

The appointment system moves slowly even when you have a scheduled time. The clinical staff could be more courteous and would benefit from remembering that they are delivering a service to patients...

Cannot fault the reception or the nursing staff from my own experience but some of the clinicians are absolutely shambolic in their approach to patients. During a recent appointment, I encountered a..

The service fell short of expectations. There was a significant delay in receiving necessary medication, spanning over a week. This is not an isolated incident. I am considering pursuing further..

Called repeatedly on multiple occasions and found the reception staff to be consistently busy and hurried, appearing unfamiliar with the necessary information to assist.

The service provided fell well short of expectations. My partner experienced a lengthy wait of several months to see a clinician, and following a referral for imaging, there has been no contact for..

The reception team are friendly and make a genuine effort. However, the overall service provided by this practice is among the poorest I have experienced. Obtaining an appointment with a clinician..

I have been attending this practice for many years and have consistently found the reception staff to be genuinely helpful and courteous. I have built a good relationship with one particular..