Railway Medical Group (Station Site)
BY
Barbara Y. 7 years ago • From Google
Bad
The practice feels overstretched, with telephone consultations being the default rather than in-person appointments. As someone who struggles with sleep difficulties, I find it challenging to call at the standard morning time, and without doing so, accessing a telephone appointment becomes problematic. My metabolic condition is managed elsewhere, but due to differing systems between providers, relevant information doesn't always appear in my records here. My blood disorder care is handled at another facility, and for my mental health concerns, I'm directed to arrange my own referrals. In practice, the appointments seem limited to prescription renewals. I often feel rushed and undervalued, as though my needs are an inconvenience rather than a priority. I cannot recommend this practice to others.
kelly m.